Technical Officer – Emergency Systems

Overview

Technical Officer – Emergency Systems (Radio/Comms Technician) role at Marine Rescue NSW, based in Cronulla, NSW. This full-time position supports the Manager of Emergency Systems in developing, implementing and maintaining state-wide radio communications and emergency services management systems. Working closely with the IT team and broader operations, you will help integrate mission-critical systems and support volunteer members across NSW.

About Marine Rescue NSW

Marine Rescue NSW (MRNSW) operates under the State Emergency and Rescue Management Act, with a vision of being a world-class volunteer rescue service. Our mission is to prevent injury and death on NSW waterways by providing marine search and rescue response, monitoring and responding to marine radio traffic and delivering safety education programs.

Equipped with a contemporary fleet of rescue vessels and backed by state-of-the-art technology and training, MRNSW stands as an industry leader in the southern hemisphere. With more than 3,500 active volunteer members across 46 geographic units, MRNSW is deeply embedded in local communities along the NSW coast and priority inland waterways.

Our staff team supports the Board of Directors, members, and units across operations & capability and corporate services, fostering a supportive and safe working environment for all.

The Opportunity

Marine Rescue NSW is looking for a full-time Technical Officer - Emergency Systems based in Cronulla, NSW.

This is a pivotal role supporting the Manager of Emergency Systems in developing, implementing, and maintaining state-wide radio communications and emergency services management systems.

Working closely with the IT team and broader operations, you will help integrate mission-critical systems and support volunteer members across NSW.

Responsibilities

• Supporting the maintenance and expansion of the MRNSW VHF marine radio network and associated systems
  
• Coordinating and administering competitive procurement for suppliers and services
  
• Managing a virtualised computing environment supporting digital communications infrastructure
  
• Assisting in budget monitoring for radio and IT infrastructure projects
  
• Reviewing and maintaining Standard Operating Procedures related to communications and IT
  
• Collaborating with vendors and supporting contract management for key service providers
  
• Visiting sites across NSW to support volunteer units and troubleshoot systems in person
  

Qualifications

To qualify, you will bring hands-on experience with radio communications and IP network systems, alongside a project management style approach to coordinating technical work. Proven capability in systems administration and managing virtualised environments, particularly VMware, is highly desirable, as is the ability to oversee vendor relationships and competing priorities in a dynamic environment.

This role is ideally suited for individuals from a radio or communications background, with a solid understanding of contemporary data networks and their integration with radio systems.

• Familiarity with VHF/UHF radio systems
  
• Practical experience in the maritime or emergency services sector
  
• Understanding of the radio and telecommunications regulatory environment in Australia
  
• Experience maintaining virtualisation environments (e.g., VMware)
  
• IP network knowledge including NBN, MPLS, LTE and microwave systems
  

Soft Skills / Personal Attributes

• A collaborative communicator who brings empathy, patience, and clarity in supporting volunteers
  
• Able to adapt your approach to suit different stakeholders, from highly technical professionals to novice users
  
• Calm under pressure and capable of solving complex, multifaceted issues
  
• Naturally curious, willing to explore and learn emerging technologies
  
• Professional, accountable and committed to contributing to a positive team culture
  

Benefits

Marine Rescue NSW offers a competitive salary plus super and a range of benefits, including a not-for-profit salary sacrifice package and professional development opportunities.

• A not-for-profit salary sacrifice package of up to $16,600 to maximise your take-home pay
  
• Learning opportunities to further your professional development
  
• A vibrant social culture enriched by occasional team events, enhancing morale and teamwork
  
• Access to a company vehicle and paid travel expenses
  
• Flexible work arrangements and a strong team environment
  
• Clear pathways for career progression, including opportunities to advance into managerial roles within the organisation
  

Ready to Apply?

This is a fantastic opportunity for the right person to step into a pivotal position with an important emergency service organisation - APPLY NOW

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