Family Support Worker

3 weeks ago

Karratha, Australia MacKillop Family Services Pty Full time

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. Section 51 of the Equal Opportunity Act 1984 (WA) applies to this position, and Aboriginal people are encouraged to apply and are preferred.

Additionally, a $5000 remote allowance is available for all Pilbara employees.

About the role:

The Family Support Worker will work alongside carer families in their homes to provide regular in-home, practical, and emotional support. They will assist carers to attend appointments and access community groups and activities. The role includes providing support after school and in the evenings, as well as continual assessment in consultation with case workers. The Family Support Worker reports to the Service Case Manager.

The programs support parents and family carers in the Pilbara region with children in their care to improve safety and community connection.

The main focus is to provide high-support services based on a thorough understanding of the child and supporting carers. A case plan is developed for each family, and the role involves working closely with MacKillop case managers.

There are 2 ongoing Full-Time positions based in Karratha, WA, within the Intensive Family Support/Family Care Support Services Program, reporting to the Coordinator Pilbara Services.Key Selection Criteria:
  • Knowledge and understanding of Aboriginal culture and values, and awareness of issues faced by Aboriginal children and families.
  • Relevant qualification and/or experience in human services or related disciplines.
  • Ability to work as part of a team.
  • Understanding of vulnerable children, trauma, attachment, and child development.
  • Commitment to collaborative work and liaising with agencies and the community.
  • Understanding of child protection and out-of-home care systems.

Please address all Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, click APPLY. The Position Description is available at the bottom of the page.

For more information, contact:

Natasha Bargeus at natasha.bargeus@mackillop.org.au or 08 9160 4636

Our offer includes:
  • Hourly Rate of $37.35 to $40.05, based on qualifications and experience, as per SCHADS Award Level 3.
  • Salary packaging options to maximize your salary, up to $18,550 per year, reducing your taxable income.
  • Paid industry-specific training, including Therapeutic Crisis Intervention (TCI), Sanctuary, and Cultural Awareness.
  • Fitness Passport – discounted health and fitness program for you and your family.
  • Employee Assistance Program – free support for social, financial, physical, and mental health, including counselling and coaching.
  • Supportive environment with monthly meetings with your manager.
  • Sanctuary Model – our organizational framework fostering a safe, healing environment based on values and trauma-informed care.
Essential requirements:
  • Valid and current Driver's Licence
  • Satisfactory Criminal History Check (paid by MacKillop)
  • Valid Employee Working with Children Check
  • Valid and current NDIS Workers Screening Check (for risk-assessed/client-facing roles). Assistance available for application.
Our commitment:

We celebrate diversity and respect all individuals. We aim to be a culturally safe, competent, and welcoming organization for Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Shortlisting may begin immediately, so please submit your application promptly.

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