Customer Relationship Officer

1 week ago

Sydney, New South Wales, Australia Repair Hub Full time
Customer Relationship Officer - Prestons

Repairhub is Australia's leading network of national automotive repair centres. We are an award-winning employer with 23 sites around Australia in Sydney, Melbourne, Brisbane and Canberra. We employ a workforce of 600 team members delivering quality vehicle repairs for thousands of customers each year.

ABOUT THE ROLE

We have an exciting opportunity for a Customer Relationship Officer to join our team at Prestons, Sydney. This is a full-time, 12-month Maternity leave position in a modern office environment, working Monday to Friday.

  • Welcoming and assisting customers, ensuring a positive experience
  • Handling telephone and email inquiries
  • Data entry and updating booking calendars
  • Arranging taxi bookings
  • Performing other customer-related or administrative tasks as required by the site
ABOUT YOU

The ideal candidate is an enthusiastic team player with great customer skills. You'll be attentive, professional, and provide customers with a positive repair experience. You will have good administrative and computer skills, enjoy working with people, and have the ability to problem-solve and work efficiently. Experience in a similar role within the automotive industry is not essential but highly regarded. We'll provide you with a uniform, technology, and lunch every Wednesday.

WORKING AT REPAIRHUB

Our teams love working at Repairhub, and we think you will too. In return for your commitment, you will receive an attractive salary package, excellent career prospects, and a supportive team environment. Additionally, we offer:

  • Stability: We are committed to long-term growth, offering our employees stability and job security.
  • Work-life balance: We only work Monday to Friday, with no weekend work ever.
  • Paid Parental Leave: We offer 14 weeks of primary and 3 weeks of secondary parental leave to support new parents.
  • Progression: Ongoing opportunities for training and career development.
  • Events and Appreciation: Social events, weekly team lunches, monthly BBQs, annual awards, and other perks.
  • Insurance Discounts: Exclusive access to insurance discounts with NRMA and RACV, plus member discounts on other products and services.
  • Wellbeing: An additional day of annual leave for wellness and an Employee Assistance Program for confidential counseling and support for employees and their immediate families.
TO APPLY

Please select APPLY NOW to submit your application via SEEK. If you are shortlisted, you will be contacted promptly by phone to discuss your application. If you have further questions, please email careers@repair-hub.com.au

Application Questions
  • Which of the following statements best describes your right to work in Australia?
  • What is your expected annual base salary?

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