Director of Product

8 hours ago


Sydney, New South Wales, Australia Zip Co Full time

Zip Co Sydney, New South Wales, Australia

Director of Product

Zip Co Sydney, New South Wales, Australia

Director of Product, Spend, Engagement & Loyalty

  • Lead the product strategy and execution for our mobile app, website, and customer spend experiences, serving over 1 million monthly users.
  • Execute against our product north star with relentless focus on quality, customer value, and commercial impact.
  • Coach and develop a best-in-class digital product team in a collaborative, hybrid work environment.

Write your story with Zip

As a Director of Product, you'll play a central role in bringing new, customer-loved financial products and experiences to life. You'll lead the strategy and execution for our mobile app, website, and key features across spend, engagement, and loyalty.

Working closely with a Director of Engineering and Lead Designer, you'll co-own the roadmap that drives innovative, seamless experiences for our customers. You'll also lead a high-performing team of product professionals in a hybrid environment that values collaboration, autonomy, and impact.

This is an incredible opportunity to deliver real value—to your team, to our business, and most importantly, to our customers and merchants. It will demand deep domain expertise, expert leadership, and sharp execution—but the rewards will match the challenge.

Interesting problems you'll get to solve

  • Deliver on our product strategy and North Star through high-quality execution that drives leading customer and commercial outcomes
  • Ensure product releases are launched on time and to the highest standard
  • Deeply understand the customer lifecycle, working with Marketing to optimise the journey beyond onboarding
  • Drive hypothesis-led experimentation (A/B testing, analytics) to continuously improve product performance
  • Set clear, impactful OKRs that align with commercial goals and user experience improvements
  • Manage product risks and ensure appropriate controls are embedded throughout the lifecycle

What you'll bring to the team

  • 15+ years' experience in product management within technology, payments, or financial services, with a track record of delivering customer-focused outcomes
  • 7+ years experience leading and developing high-performing, empowered teams—ideally as a leader of leaders
  • Strong capabilities in using data and experimentation to drive product strategy and decision-making
  • Expert stakeholder management and the ability to make your team's voice heard at the highest levels
  • Passion for modern product management practices—and curiosity to explore new ways of working in context
  • A natural leader with a bias for action who inspires collaboration and delivers meaningful outcomes
  • Solid practical knowledge of Design Thinking, Agile, and Lean methodologies
  • A creative mindset with a strong track record of delivering market-leading digital product experiences
  • An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You'll also receive:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
  • Family support policies including miscarriage bereavement leave and domestic violence leave
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
  • 2 days paid volunteering leave per year
  • Fee-free Zip products, and discounts with Zip merchant partners (AU)
  • Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We're proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.

Seniority level
  • Seniority levelDirector
Employment type
  • Employment typeFull-time
Job function
  • Job functionProduct Management and Marketing
  • IndustriesFinancial Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at Zip Co by 2x

Get notified about new Director of Product Management jobs in Sydney, New South Wales, Australia.

St Leonards, New South Wales, Australia 4 weeks ago

St Leonards, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 4 weeks ago

Eveleigh, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 4 weeks ago

Technical Product Owner - Airline ExperienceDirector, Product Lead - Pay by Account-R-246807

St Leonards, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia A$170,000.00-A$185, weeks ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 5 days ago

Product Owner eMeds - (Health Manager Level 4) - Digital Health and Innovation

Sydney, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$800.00-A$1, days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 1 day ago

Product Owner In-Life Tooling, Home Buying

Sydney, New South Wales, Australia 5 days ago

Product Owner Early Careers and Graduate Community Experience

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 3 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Production Director

    3 weeks ago


    Sydney, New South Wales, Australia Apparent Full time

    Production Director Direct message the job poster from Apparent We're Apparent, a full-service, independent agency made up of 180 thinkers, creators and solution-makers doing what we do best.One thing you should know about us: we've got an entrepreneurial spirit, and we know the work worth doing doesn't fit into neat, tidy boxes.And neither should you, for...

  • Product Director

    12 hours ago


    Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $180,000

    Job Title:Product DirectorAbout the Role:The Product Director will drive the delivery of high-quality products from inception to end of life, ensuring successful product launches and ongoing support.Key Responsibilities:Support development and maintenance of the product vision and strategy in-line with business goals.Work with stakeholders to understand...

  • Director Of Product

    3 weeks ago


    Sydney, New South Wales, Australia Zip Co Full time

    Zip Co Sydney, New South Wales, Australia Director of Product Zip Co Sydney, New South Wales, Australia Director of Product, Spend, Engagement & Loyalty Lead the product strategy and execution for our mobile app, website, and customer spend experiences, serving over 1 million monthly users.Execute against our product north star with relentless focus on...

  • Product Director

    2 days ago


    Sydney, New South Wales, Australia beBeeProductDirector Full time $90,000 - $120,000

    Job Title: Product DirectorThe Role OverviewThe product direction team is accountable for the overall performance of the lending product suite, ensuring it meets customer objectives, legal requirements, and operational targets.Contributing to the long-term vision and strategy for the lending product suiteAssessing market trends to inform...


  • Sydney, New South Wales, Australia beBeeDevelopment Full time $126,898 - $152,845

    Product Development DirectorThe role of Product Development Director is a key position within our organisation, requiring an experienced professional to lead the development of digital products that meet the needs of our customers.


  • Sydney, New South Wales, Australia Bank Of America Full time

    Managing Director, Head of Product, Global Payment Solutions, Australia Join to apply for the Managing Director, Head of Product, Global Payment Solutions, Australia role at Bank of America Managing Director, Head of Product, Global Payment Solutions, Australia Join to apply for the Managing Director, Head of Product, Global Payment Solutions, Australia ...

  • Production Director

    3 weeks ago


    Sydney, New South Wales, Australia Advertising Council Australia Full time

    Enough about us.We'd love to hear from you at careers@apparent.com.au.About the company Apparent Campaign Global Customer Engagement Agency Agency of the Year Silver 2024 Campaign Asia Specialist Agency of the Year Gold 2023 Campaign Asia Integrated Agency of the Year Silver 2023 We exist to help our clients find, get, keep and grow customers.We do this by...

  • Production Director

    4 weeks ago


    Sydney, New South Wales, Australia Advertising Council Australia Full time

    Enough about us. We'd love to hear from you at careers@apparent.com.au.About the companyApparentCampaign Global Customer Engagement Agency Agency of the Year Silver 2024Campaign Asia Specialist Agency of the Year Gold 2023Campaign Asia Integrated Agency of the Year Silver 2023We exist to help our clients find, get, keep and grow customers. We do this by...

  • Director Of Product

    2 days ago


    Sydney, New South Wales, Australia At Full time

    Overview Some companies talk about working in a fast paced environment, solving complex problems and being customer first or customer led.Some companies just live it.With this particular company, you're going to live it 5 days a week in their beautiful Sydney CBD office.There is no point reading further if you're not happy with a 5 day in office work...


  • Sydney, New South Wales, Australia beBeeDirector Full time $170,000 - $185,000

    Product DirectorA visionary leader is required to drive the product strategy and execution for our mobile app, website, and customer spend experiences. With a proven track record of delivering customer-focused outcomes, this individual will lead high-performing teams in a collaborative environment.This is an exciting opportunity for a seasoned product...