Business Analyst, Shared Services

Talent Acquisition Business Partner @ Cuscal - Australia\'s leading independent provider of payment solutions

Forward with Cuscal. We are at the forefront of payments innovation and are looking for a Business Analyst to join our Product team in the Shared Services Domain to help shape the future of payments. Shared Services is the domain within our Product Division that owns common assets and functions used across the division, including over 40 applications. Our Core Banking squad supports settlement, file exchange and reporting, while the Disputes squad focuses on a seamless, efficient dispute process for clients. Reporting to the Product Owner, the Business Analyst translates business needs into technology solutions by analysing information, understanding stakeholder requirements, and defining effective solutions.

Join us. Forward with Cuscal.

• Work with stakeholders to understand needs, manage conflicts, and validate technical requirements.
• Analyse business requirements and ensure that technical outputs comply with the requirements.
• Assess impact of changes related to the initiative and define corrective actions to align the product with business requirements.
• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients.
• Organise and synthesise stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.
• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs.
• Prepare and present business analysis artefacts according to Community of Practice standards.
• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities.
• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value.
• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements.
• Decide on implementing TDD / BDD based on the initiative to support end-to-end quality engineering outcomes through well-defined user stories and artefacts.

• At least 3 years\' experience as a Business Analyst in the IT industry within Banking or Financial Services; payments experience is highly regarded.
• Tertiary qualification in Computer Science, Information Systems, Business Studies or equivalent.
• Proven ability to translate requirements into user stories and acceptance criteria with supporting artefacts such as technical specifications, sequence diagrams and data mapping that align with business outcomes.
• Experience in end-to-end core banking solutions with a focus on \'Settlement as a product\' including CORE banking applications, file movement systems and orchestration schedulers.
• Advanced presentation, communication and visual thinking skills.
• Proven experience in delivering results to meet customer expectations.

We operate in the rapidly evolving world of payments and are committed to a diverse and inclusive workplace. We support flexible work arrangements through a hybrid model and offer a wide range of educational, financial, lifestyle, health and wellbeing benefits.

If you think this role is right for you, please apply. We may conduct candidate screening and interviews prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Finance

Location: Chatswood, NSW, Australia; Sydney, NSW, Australia

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