Senior Facilities Manager

1 week ago

Sydney, New South Wales, Australia University of New South Wales Full time

Apply now Job no: 531155
Work type: Full Time
Location: Sydney, NSW
Categories: Estate / Facilities Management

  • Employment Type: Full-time, continuing
  • Remuneration: Level 9: From $143,007 + 17% superannuation and leave loading.
  • Location: Kensington, NSW (Full Time on-site position)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia's global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. Estate Management (EM) provides a range of services and advice to all Faculties and Divisions on the Kensington campus as well as the sub-campuses.

Our Facilities Management Team plays a pivotal role in supporting the Estate Management teams through the development and implementation of consistent processes, procedures, services, reporting tools and Facilities Management software solutions.

Why your role matters

The Senior Facilities Manager is responsible for managing the planning, prioritisation and implementation of support services for building maintenance, facilities management, repairs and improvements across a complex and diverse portfolio, including a large number of technical installations, research laboratories and integrated building services. Working as part of a team of experienced building facilities managers, this position will be responsible for the effective delivery of the full range of facility management services to UNSW's assets under external service contracts.

The role provides high level specialist advice to the Building Management team on matters regarding building performance, technical service installations and building services maintenance. Strong communication and customer service skills are essential for effectively addressing and managing the needs and expectations of internal and external stakeholders.

The role of the Senior Facilities Manager reports to the Northern Precinct Manager and has no direct reports.

About the Role

This role will oversee the Facilities Management - Northern Precinct team at the University. You will be required to undertake and have experience in the following areas of expertise:

  • Lead the building management and maintenance for the assigned assets to ensure that priorities are met in accordance with agreed management programs and budgets.
  • Provide high quality reports on the quality and effectiveness of EM external service delivery in accordance with established Service Level Agreements.
  • Provide strategic recommendations to the Senior Manager, Building Management on EM processes, procedures and policy which impact on the business delivery for the area of responsibility.
  • Develop minor refurbishment works annual program for the assigned assets to ensure that priorities are met in accordance with agreed building management programs, performance objectives and budgets.
  • Take a leading role in the implementation of complex building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design and construction phases, cost control to hand over and transition to ongoing maintenance.
  • Manage the external service provider's contracts, including delivery of services in line with the service providers contractual deliverables.
  • Provide a high level of support and management advice to the Precinct Manager on facilities management, maintenance, repairs, and minor refurbishment works for the assigned assets.
  • Lead the Building Management and Maintenance team to develop an annual facilities management performance and improvement plan for the assigned assets.
  • Support and deputise for the Senior Manager, Building Management as and when required.
  • Provide guidance, mentoring and technical building knowledge to new staff as part of on-boarding.
  • Coordinate and prioritise maintenance, repairs, minor refurbishment works and emergency response access and shutdown requirements with University stakeholders.
  • Build professional relationships with Faculties, Schools, Divisional stakeholders and external stakeholders and ensure that effective channels of communication are maintained.

About You

  • Tertiary qualifications or equivalent facilities management qualifications and/or experience with a minimum 7 years' relevant experience in building management and FM service delivery, planning, prioritisation, budgeting and financial management.
  • Extensive experience in contract and contractor management, service contract procurement including developing and maintaining professional working relationships.
  • Extensive operational and facilities management experience with building services and infrastructure in a large and complex property portfolio.
  • Experience in building services project management, financial management, budget setting, work prioritisation and performance tracking.
  • Highly developed leadership qualities, interpersonal, organisational and communication skills with excellent track record in providing high quality customer service.
  • Excellent negotiation and problem-solving skills with a proven capacity to exercise initiative and develop solutions.
  • Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia etc.
  • Proficiency in MS Office, Excel, MS Project and relevant computer applications applicable to a facilities and building management environment.
  • Previous experience in the Tertiary Education Sector, Major Hospital, health system or public infrastructure sectors, is desirable.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 6 April by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

  • Additional 3 days leave during December festive period.
  • Up to 50% discount on UNSW courses
  • Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
  • Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Advertised: 19 Mar 2025 AUS Eastern Daylight Time
Applications close: 06 Apr 2025 AUS Eastern Standard Time

Apply now for a career at UNSW to grow in an environment that values and uplifts you.

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