Officer, Recreation Facilities

Apply now Job no: 576998
Work type: Full-time
Location: Flexible
Categories: Customer Service

• Flexible location (work at either our Geelong or Burwood Campuses plus hybrid option)
• Full-time, two-year fixed term

Benefits for working with us

At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you'll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

Who are we?

Deakin is a cutting-edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

About the role:

As the Officer, Recreation Facilities you will play a key role in delivering high-quality health, fitness, and recreation services across Deakin University's fitness centres and sports facilities. You will be responsible for leading the relationship, communication and administration requirements with a range of Deakin's community sporting club tenants in addition to fitness centres.

Working collaboratively with a range of internal and external customers you will have a strong focus on service excellence, organisation, and team collaboration, ensuring a professional and positive experience, fostering a vibrant, inclusive, and proactive attitude.

As the Officer, Recreation Facilities you will be:

• Coordinating enquiries and bookings for recreation facilities across all campuses, servicing both internal and external customers.
• Overseeing fitness centre membership services across all campuses, including communication with fitness centre members.
• Supporting the Recreation Facilities team in the planning and delivery of marketing and communications initiatives, including content development and implementation across key channels.
• Managing software programs and systems that underpin the operations of Recreation Facilities, including the fitness centre function.
• Collecting, analysing, and reporting on data and insights to inform and strengthen strategic decision-making.
• Engaging with stakeholders to support university-wide programs, student services, and community engagement initiatives.

To be successful, you'll have:

• Completion of a Degree without subsequent relevant work experience; or
• Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
• Completion of a Post-Trades Certificate or Advanced Certificate and extensive relevant experience as a Technician; or
• An equivalent combination of relevant experience and/or education/training
• Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
• Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue
• Experience providing services and support in a large organisation

Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Wade Gwynne (Senior Coordinator, Recreation Facilities) on wade.gwynne@deakin.edu.au

For a copy of the position description, please see below:

Applications for this position close on Tuesday, 30th of September 11.55PM

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 16 Sep 2025 AUS Eastern Standard Time