Dynamics 365 CE Support Functional Consultant

3 weeks ago

Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full time

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations.

Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing team.

This role can be based in Australia or New Zealand (Sydney / Melbourne / Brisbane / Auckland / Christchurch).

Position Overview

The Dynamics 365 CE Support Functional Consultant is responsible for providing advanced functional support and expertise on Microsoft Dynamics 365 Customer Engagement (CE) applications. This role involves troubleshooting and resolving issues, configuring and customizing the platform, and ensuring that clients maximise the value of their Dynamics 365 CE investments.

Key Responsibilities
  • Provide functional support for Dynamics 365 CE applications, addressing issues related to configuration, customization, workflows, and integrations.
  • Troubleshoot and resolve functional problems, logging and managing support tickets through to resolution.
  • Maintain clear and effective communication with clients, understanding their needs and providing timely updates on issue resolution.
  • Configure and customize Dynamics 365 CE as per business requirements, including entity creation, form customization, and workflow automation.
  • Provide training to users on Dynamics 365 CE functionalities and create comprehensive documentation for processes and configurations.
  • Identify opportunities for system and process improvements and collaborate with development teams to implement changes.
  • Ensure all configurations and customizations comply with Microsoft best practices and organizational guidelines.
#J-18808-Ljbffr

  • Dynamics 365 CE Support Functional Consultant

    3 weeks ago

    Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full time

    HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations.Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing...

  • Dynamics 365 CE Support Functional Consultant

    1 week ago

    Sydney, New South Wales, Australia HSO Full time $90,000 - $120,000 per year

    HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations.Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing...

  • Developer Dynamics 365 CE

    4 weeks ago

    Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full time

    Are you an experienced CE Developer looking for your next challenge? At HSO, we're looking for an experienced Dynamics 365 Customer Engagement (CE) Developer to join our growing team. You will play a key role in designing, developing, and customizing solutions within the Dynamics 365 CE platform to support business processes and enhance customer...

  • Dynamics 365 Support Consultant

    2 weeks ago

    Sydney, New South Wales, Australia KPMG Australia Full time $80,000 - $120,000 per year

    Job DescriptionKey ResponsibilitiesProvide day-to-day support for Community Care users, resolving issues and answering queries. Troubleshoot and resolve integration issues related to Azure Logic Apps, and Third-Party apps. Collaborate with functional consultants, developers, and business stakeholders to ensure seamless system performance. Monitor system...

  • Applications Support Analyst/ Functional Consultant – MS Dynamics 365 F&O

    4 weeks ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    Dynamics 365 Finance and Operations (F&O) - Functional Consultant/Support AnalystPosted Tuesday 5 August 2025 at 2:00 pmDiscover a career where care goes both waysBased inMacquarie Park, short walk from Metro Station7 Additional leave days per year + Salary Packaging + WFH optionsFull time permanent ongoing opportunityExciting things are happening at...

  • Dynamic 365 Consultant

    1 week ago

    Sydney, New South Wales, Australia CareCone Group Full time $80,000 - $120,000 per year

    Role: Dynamic 365 ConsultantLocation: SydneyJob Description:Key Responsibilities:Solution Architecture & Development·Design and implement D365 Customer Service applications tailored for contact centre environments.·Integrate D365 with Microsoft Azure, Office 365, and other cloud services to enable predictive and omnichannel customer care.Technical...

  • Senior Technical Consultant, Dynamics365 Customer Engagement

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time $120,000 - $180,000 per year

    Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)Sydney, New South Wales, Australia3 more locationsDate postedAug 27, 2025Job number1855077Work siteUp to 50% work from homeTravel25-50%Role typeIndividual ContributorProfessionConsulting ServicesDisciplineTechnology ConsultingEmployment typeFull-TimeOverviewThe Consultant for AI Business...

  • dynamic 365 developer

    2 days ago

    Sydney, New South Wales, Australia Avance Consulting Full time $90,000 - $120,000 per year

    CONTRACTKEY ACCOUNTABILITIESBuilding new features and continuously improving Dynamics 365 environmentsBuilding proof of concepts for Dynamics 365 environmentsWorking with Business Analysts to refine requirements and come up with solutions on business problemsDeveloping Power Platforms, working for front end and back end functionalities of AtlasLeading the...

  • MS Dynamics 365 Developer

    4 weeks ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    MS Dynamics 365 Developer - CE & Field Services. 12mth ContractPosted Thursday 11 September 2025 at 2:00 pmDiscover a career where care goes both waysBased inMacquarie Park, short walk from Metro Stationup to 7 Additional leave days per year + Salary Packaging + WFH options12mth Contract PositionExciting things are happening at Catholic Healthcare We've...

  • MS Dynamics 365 Developer

    4 weeks ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    MS Dynamics 365 Developer - CE & Field Services. 12mth ContractPosted Thursday 11 September 2025 at 2:00 pmDiscover a career where care goes both waysBased inMacquarie Park, short walk from Metro Stationup to 7 Additional leave days per year + Salary Packaging + WFH options12mth Contract PositionExciting things are happening at Catholic Healthcare We've...