Quality Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it's all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.

From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries - and working together to build a future we can all trust.

Our corporate team is a central hub for Thales Australia. It's where our business operations come together to make sure our teams across Australia have access to the business services they need. Across our business, you role will be to partner and lead cross-functional collaboration and help us build out Thales' capabilities in a robust way and open up new opportunities at Thales.

**A great opportunity has become available for an experienced **Quality Manager to join our team in Sydney.**

Working across the organisation, the Quality Manager - Processes, Tools & Compliance is focused on supporting performance improvement and control of identifiable business risks through effective process management and compliance activities. There are 2 primary accountabilities:

- Process Effectiveness & Tools management - responsibility for driving process effectiveness and tool use at the company level, in line with the business objective(s), in order to support decision-making, continuous improvement and efficient practices.
- Quality Compliance Framework management - accountability for the development, implementation, on-going management & delivery of the Quality Compliance Framework, including facilitation of the joint Quality and HSE Assurance Program in partnership with HSE.

**OUR BENEFITS**
- Competitive remuneration + Super + Bonus + Free Medical Insurance
- ThalesFlex - Hybrid work environment
- Fitness Passport Discount - Access to a network of Gyms across AUS
- Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
- Modernised Paid Parental Leave
- Veterans Leave
- Novated Lease options
- Personal & professional training development opportunities

**YOUR ROLE**

Working from our Sydney HQ, Sydney Olympic Park, on Wann-gal land, your role purpose will be:

- Ownership of key Quality processes (Non-Conformance, Customer Complaints and Audit management) and ensuring effective use across all domains
- Change Management associated with processes and tools including system upgrades, communication, and training to ensure effective business adoption
- Implementation and facilitation of the Quality Compliance Framework and the joint Q & HSE assurance programs
- Management and conduct of internal compliance audits and TIMS assessments
- Leading and/or participating in management of corrective actions to ensure timely follow-up, completion and validation of corrective action effectiveness
- Provide regular reports to the Quality Team and the relevant stakeholders on process/tools/compliance matters, including quality compliance matters & CBU performance, and overall state of the quality system

**YOUR EXPERIENCE**

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

- Bachelor's degree in either Science or Engineering or equivalent tertiary and/or industry qualifications
- Structured Lean/Process Improvement qualifications - e.g. Lean Six Sigma Black Belt
- Lead Auditor qualifications
- System administration management skills
- Microsoft Office - Excel (Advanced), Word (Intermediate) and PowerPoint (Intermediate) proficiency, Microsoft PowerBI and SharePoint
- Excellent communications skills (written and verbal) including the ability to prepare and present reports to a range of audiences
- A comprehensive understanding of quality and risk management principles, framework and methodology.
- Quality Assurance auditing & assessment
- Detailed knowledge of the requirements of ISO9001:2015 Quality Management System
- Demonstrated experience in accreditation processes, including performance and coordination of internal audits and preparation of relevant documents

**WE ENCOURAGE YOU TO APPLY**

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It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here.

We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.