IT Asset Management Analyst

AssistRx is seeking an experienced IT Asset Management (ITAM) Analyst with a specialization in Software Asset Management (SAM) to oversee the end-to-end lifecycle of our software assets. This role is critical in ensuring compliance, optimizing licensing costs, and maintaining accurate software inventory across the organization. The ideal candidate will be detail-oriented, proactive, and possess a deep understanding of software licensing models, SAM tools, and audit processes within a complex IT environment.

• Software Asset Lifecycle Management: Manage the procurement, deployment, maintenance, utilization, and retirement of software assets across AssistRx's IT environment.
• License Compliance & Optimization: Ensure compliance with software licensing agreements; proactively identify opportunities to optimize usage and reduce costs through license re-harvesting, rightsizing, and contract negotiations.
• SAM Tool Administration: Administer and maintain SAM tools and platforms (e.g., Flexera, ServiceNow, Snow Software) to ensure accurate asset tracking and reporting.
• Audit Readiness & Support: Prepare and support internal and external software audits, ensuring that AssistRx maintains a defensible position with vendors and auditors.
• Inventory Accuracy: Conduct regular reconciliation of software assets in configuration management databases (CMDB), purchase records, and deployment tools to maintain up-to-date and accurate inventories.
• Vendor & Contract Management Support: Collaborate with Procurement and Vendor Management teams to review software contracts, EULAs, and maintenance agreements.
• Process Improvement: Develop and refine SAM processes, policies, and best practices to ensure scalability and alignment with ITIL standards.
• Cross-Functional Collaboration: Partner with IT Security, Compliance, Procurement, and Finance teams to support software governance, risk management, and budget forecasting.
  • 3+ years of experience in IT Asset Management with a strong focus on Software Asset Management (SAM).
  • In-depth knowledge of software licensing models (perpetual, subscription, SaaS, enterprise agreements) across major vendors (Microsoft, Adobe, Salesforce, etc.).
  • Hands-on experience with SAM tools such as Flexera, Snow Software, ServiceNow Asset Management, or equivalent.
  • Familiarity with software audit processes and compliance reporting.
  • Strong analytical skills with the ability to interpret data and provide actionable insights for optimization and compliance.
  • Working knowledge of ITIL Asset & Configuration Management practices.
  • Proficiency in Excel and data analysis/reporting.
  • Excellent communication and stakeholder management skills.
  • ITAM or SAM certifications (e.g., CSAM, CHAMP, ITIL) are highly preferred.
  Preferred Qualifications:
  • Experience in healthcare, pharmaceutical, or regulated environments.
  • Exposure to cloud/SaaS software asset management.
  • Familiarity with contract review and vendor negotiations.
    • Supportive, progressive, fast-paced environment
    • Competitive pay structure
    • Matching 401(k) with immediate vesting
    • Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire