Program Enquiries Manager

Students Explore Australia Pty Ltd is on a mission to connect young people with nature, as a means of improving their wellbeing. We predominantly achieve this through delivering 'Accessible Adventures' programs, school camps for primary and high schools across Australia and working with Aboriginal Health Organisations and communities.

Students Explore Australia falls between the tourism, education and community support industries, and operates in most states and territories across Australia.

Our core values are:

• We strive for good vibes everyday
• We are hungry to achieve our personal bests
• We are highly organised and disciplined
• We are adaptable to change
• We are optimists, with can-do attitudes

We are a for-purpose business that takes pride in our engaging work culture and positive working environment. We emphasise personal growth and development in our staff to complement our fast-growing business.

In this role, you will primarily be responsible for overseeing assisting parents, guardians, and other support networks of the youth that we serve, when they enquire about our programs. You'll have phone discussions that help educate interested parties about how our programs work, how they can use their NDIS Plans to fund their child's participation in our programs and much more This means, you'll be working on our 'Accessible Adventures' Programs which currently runs in South Australia, Perth and Queensland.

This role has become available as we grow our services beyond South Australia, and look to start serving families in more states across Australia, in the summer of 2025/26.

• Multiple roles are available for the right candidates
• Roles can be fulltime or flexible part time, depending on the needs of the right candidate.
• Based at our office on Anzac Hwy, Everard Park SA 5035, some work from home options may be available.

The ideal candidate will have:

• An ability to establish a human connection on the phone with guardians, support coordinators and any other support networks of kids
• An understanding of using computers and general basic administration skills
• A passion for the outdoors and nature
• Experience in either the outdoor industries or disability support industry, or perhaps has lived experience in these fields
• Passionate about genuinely helping families, and driven by contributing to our mission of connecting young people with nature
• Make a difference in the lives of young people by inspiring them to fall in love with nature, as well as families who see real growth and development in their children (you'll hear the remarkable stories from parents first-hand)
• Be part of an incredible company culture that offers (fully funded) overseas company retreats annually in South East Asia for 1 week, team meditation sessions each Monday and Friday, and a company culture that cares about wellbeing, staff recognition and work-life balance.
• Influence the direction of our company by providing meaningful input, ultimately allowing our team to connect more young people with nature

The role is a fulltime permanent role.

An estimated average of $80K annual salary, made up of $60k Base rate + uncapped commissions for new participants that are signed up. If you're a customer service star in this role, you could earn over 6 figures based on how commission is set up.

If you feel that this role aligns with your core values, and you fit the experience and skills required then we encourage you to apply today

Please email your application to with the subject line "Program Enquiries Manager – (your name)". In your application, attach a copy of your CV and a brief cover letter that addresses why you believe you would be an exceptional candidate for the role.

Sunday 23rd of Feb 2025, Midnight