Hospitality Services Assistant

3 weeks ago


Melbourne, Victoria, Australia Epworth Full time

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Company Description

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Company Description

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

In these casual roles, based at Epworth Richmond you will be part of the Hospitality Services team and report to the Hospitality Services Operations Manager.

You will make an impact by-

  • Providing a high quality clean and safe environment for patients, doctors and staff
  • Providing efficient and excellent cleaning services incl. bed making, laundry, linen distribution and waste disposal
  • Being respectful, understanding and compassionate
  • Working with a committed team and striving for consistently efficient services

To be successful in this role…

You will have an upbeat personality and positive attitude. You will be happy working autonomously, in a team and with patients directly.

You will have

  • A strong customer service focus with the ability to deliver on, and respond compassionately to our patient's needs
  • Excellent interpersonal skills and be able to communicate clearly, confidently and courteously
  • An organised approach to work and ability to work consistently and effectively in a busy environment
  • A well-developd understanding of Infection Control in a hospital environment
  • Adaptability to change tasks throughout your shift readily
  • Flexibility with availbility for rostered shifts across morning, afternoon and weekends

About Epworth Richmond

Position Description Inherent Requirements

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

Additional Information

At Epworth, it's a community. It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
  • Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
  • The largest educational scholarship program of its kind in Australia
  • Ability to purchase up to four additional weeks of leave
  • Reduced cost of health services for you and your family at Epworth
  • Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interested now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Talent on

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service
  • IndustriesHospitals and Health Care

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