Attendance Officer

2 days ago

Cairns, Queensland, Australia Queensland Department of Education Full time

Cairns State Special School is seeking a friendly, organised, and proactive Attendance Officer to help boost student engagement and wellbeing. In this vital role, you'll manage attendance records, follow up with families, and work with staff to support every student's journey. Be the difference that helps students show up, stay engaged, and thrive

Who We Are

Cairns State Special School is a welcoming and inclusive community. We work closely with families to support every student's individual learning pathway, celebrating their progress and achievements. You'll be joining a supportive admin and student services team who value respect, collaboration, and a positive attitude. Our work is fast-paced in the mornings, but always centred on one goal, helping our students succeed.

Step Into Your Next Chapter

  • Check daily rolls and run attendance reports.
  • Send SMS or contact families about absences.
  • Update and maintain accurate attendance records.
  • Work with teachers, support staff and leadership to follow up on students who are away often.
  • Provide admin support for the school office when needed.
  • Help us spot patterns in attendance and connect families with the right supports.

Please view the Role Description for a full list of responsibilities.

What You Bring
  • Great communication skills - you'll be talking with parents, carers, and staff every day.
  • Strong organisation and attention to detail - accurate records really matter.
  • Confidence with computers and databases (we use OneSchool and ID Attend).
  • A team player who enjoys working with others to get the job done.
  • Experience in a school environment, especially with attendance or admin systems.
  • Familiarity with programs ID Attend and OneSchool.
  • An understanding of how to support students and families who may face barriers to attending school.

Submit Your Application
  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group Education & Training
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