Community Engagement Support Worker – Cairns Region

Job Title: Disability Community Engagement Worker

Job Type: Full-time

Location: Cairns (Far North Queensland)

Supervisor: Manager

Renumeration: $74,500 Per annum

Abilifly Support Services is a registered National Disability Insurance Scheme (NDIS) provider with an office in Cairns. We specialise in providing in-home support and community support/access to people with a disability, aged, children and young adults. We support a work ethic that is professional, reliable and promotes the rights, choice and control of our participants.

When you join Abilifly Support Services, you will experience a vibrant, values-driven organisation where the people we support are at the centre of everything we do. In return for your skills and experience, you will receive a competitive remuneration package with a supportive management structure.

We are seeking physically fit, active, energetic, enthusiastic, and professional individuals with solid experience in the community and/or disability sector to join our team in Cairns on a full-time permanent basis.

Reporting to the Service Delivery Officer/Manager, you will support participants to reach their individual goals through meaningful and fun activities in their home and out in the community.

1. Assist people to perform important daily activities.
2. Facilitate daily personal hygiene and dressing tasks.
3. Perform home-based tasks such as food preparation and housework.
4. Undertake tasks outside the home such as shopping.
5. Ensure a varied program of social activities.
6. Provide emotional support and friendship.
7. Support clients to participate in age-appropriate activities and tasks including employment, in-home support and community access.
8. Support clients to access activities and outings in the community.
9. Provide direct care assistance to each client in accordance with their service plan and as directed by the Manager.
10. Work in accordance with the medication administration policy, work health and safety procedures, and client rights policies including privacy and confidentiality.
11. Monitor the safety and well-being of the clients and report any concerns to the Manager.
12. Provide 1:1 or small group training and support in response to individual client needs.
13. Ensure completion of appropriate documentation.
14. Record relevant information on support provided in client notes and communication book as required.
15. Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
16. Work with clients, family/carers, relevant case managers and other professionals to support the client's individual goals.
17. Assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
18. Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
19. Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
20. Some travel may be required to clients who are outside of the Cairns region.

1. Physically fit and active.
2. The ability to develop a positive relationship with the participant.
3. Excellent communication skills.
4. The ability to work with children with disabilities.
5. Able to work in a fast-paced environment.
6. Ability to acquire NDIS Worker Screening Check.
7. Ability to acquire a Working With Children's Check.
8. Covid-19 Vaccination Certificate.
9. First Aid Certificate is desirable.
10. Cert III in Individual Support or Cert IV in Disability (or equivalent) is desirable.

1. Full-time Hours at 38 Hours per week.
2. Great Work/Life balance.
3. Full training and coaching to enhance your skills and development.
4. The chance to take a holiday whilst working with our participants.
5. 24/7 On-call support.

For further information regarding this role, please contact Deb Pinkham on or at You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role. Due to the ongoing need for Disability Support Workers, this position will run for 33 days, ending on 21 March 2025.