Account Director, Enterprise

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Overview

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung, , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

Overview

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung, , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There's a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team

Responsibilities

• Working across accounts in the Greater China Region (Hong Kong, Taiwan, China), you'll develop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
• Developing and executing strategic sales plans to achieve company sales goals and targets.
• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.
• Build and maintain relationships with C-level and other executive relationships.
• Understand clients needs and proposing appropriate solutions to meet those needs.
• Collaborate with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.
• Negotiating contracts and pricing agreements with clients.
• Provide accurate forecasting, account planning and sales forecasts to management.
• Staying updated on industry trends and competitors to maintain a competitive edge.
• Traveling to meet clients and attend industry events as necessary.
• Build sales strategies for designated territory or named Accounts
• Serve as the primary Atlassian point of contact or escalation point for designated Accounts
• Run strategy plays to identify opportunities and build long relationships with your customers.
• Work with complex sales cycles and collaborate cross functionally to build sales strategies for designated territory or names accounts.
  
  

Qualifications

• 8+ years of quota-carrying Enterprise Software Sales Experience
• Must be business fluent in English and Mandarin
• Experience managing key customer relationships, formulating and closing strategic sales opportunities
• Experience engaging and building C-level and executive relationships
• Building and executing territory & strategic account plans to drive growth
• Leading and collaborating extended account teams to drive successful customer outcomes
• Experience proactively engaging customers with a consultative, solution-focused approach in discovering new opportunities
• Proven track record of meeting or exceeding performance targets
• Contributes to the overall team culture in a positive, impactful way
• You have a learner mindset
• Ability to partner cross-functionally, and proactively build a network with internal and external stakeholders to drive the business forward
  
  

Our Perks & Benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit .Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesSoftware Development

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