Program Manager

$105,000 to $110,000 per year plus super

Program Manager (Capability)

Want to deliver meaningful programs that help the public sector build its capability?

If you excel at delivering programs, we have the perfect role for you Join our small team as program manager (capability) and work closely with our Head of Capability in managing our renowned Future Leaders Program, SES program and more.

The Capability Manager supports the design, delivery and continuous improvement of IPAA ACT's capability stream, aligning with our strategic objectives and delivering high-value outcomes for public sector stakeholders. Reporting to the Head of Capability, this role manages a small team and works closely with internal and external partners to ensure the effective planning, execution and evaluation of capability programs and events.

The Capability Manager operationalises the strategic intent of the capability stream, identifies opportunities for innovation and growth, ensures operational excellence, and fosters a high-performing team culture. This role plays a critical part in driving the impact, reputation and reach of IPAA's capability offerings across the public sector.

• Leading and managing the capability team to deliver programs and events
• Supporting the design and implementation of a comprehensive program of capability offerings aligned with IPAA ACT's strategic objectives
• Overseeing the end-to-end delivery of programs and events, ensuring quality, consistency and continuous improvement
• Supporting the conceptualisation and development of new program ideas and initiatives
• Developing and maintaining strong relationships with public sector clients, partners and stakeholders
• Leading consultation processes to identify emerging needs and opportunities
• Planning and managing resources, timelines and logistics to ensure seamless delivery
• Managing capability stream budgets, contracts and supplier relationships
• Supporting the implementation of an evaluation framework to assess program effectiveness and inform future planning
• Monitoring trends and scanning the environment to identify risks and opportunities
• Contributing to a whole-of-IPAA approach, collaborating across teams and supporting organisational priorities
• Demonstrating team values (inclusive, professional, connected, adaptive) in interactions and activities

• Deep understanding of and interest in the public sector
• Minimum 2-3 years of experience in designing and delivering learning and capability programs for professionals
• Proven ability to lead, manage and develop high-performing teams
• Strong experience managing complex projects, events or programs with multiple stakeholders including project budgets
• Excellent stakeholder engagement and relationship management skills
• Strong strategic thinking, planning and problem-solving capabilities
• Demonstrated ability to manage competing priorities and deliver outcomes within tight timeframes
• Experience with program evaluation, reporting and continuous improvement processes
• High-level communication skills—both written and verbal
• Familiarity with contemporary adult learning theory and practice
• Proficiency in Microsoft Office, CRM platforms (e.g. HubSpot), and event management systems (e.g. Cvent)

If you're interested, please submit the following:

• Resume highlighting relevant experience and qualifications
• Cover letter, no longer than one page, outlining why you're a great fit for the role

There is no closing deadline for applications so we encourage you to apply ASAP.

Please note this role is based in the ACT. While there are flexible work arrangements available post probation, as our membership is largely based in the ACT and this is a client facing delivery role, there is no option for entirely remote work in this role.

If you have any questions about the role or would like a full PD, please contact Kelly McAlear – Head of Capability