Client Care Center Manager

4 weeks ago

Sydney, New South Wales, Australia LVMH Group Full time
Client Care Center Manager | Maternity Cover | Head Office Sydney Tiffany & Co.
is a renowned luxury brand known for exquisite designs and innovation.
We are offering a 12-month maternity cover for a skilled and qualified Client Care Center Manager based at our Sydney CBD Head Office, reporting to the Omnichannel Director.
The role involves leading a team of 20 Client Care Advisors to deliver exceptional omnichannel client experiences across e Commerce and retail.
Responsibilities include managing daily operations, coaching the team, analyzing business needs, and identifying opportunities for growth and personalized services.
To succeed, candidates should have over 5 years of experience in retail, hospitality, or call centers, with strong leadership skills, organizational abilities, and flexibility to work evenings and weekends.
Benefits include a generous salary, employee merchandise benefits, learning opportunities, and being part of LVMH, the world's largest luxury conglomerate.
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