Branch Manager

Add expected salary to your profile for insights Master Hire is a family owned, award winning Hire Company based throughout South East Queensland and Northern New South Wales.
Our company provides hire solutions for the construction, industrial, mining, trades and DIY markets.
Our aim is to be the number one service provider of hire products in our chosen markets.
Since our doors first opened in September 1990, we can attribute our success to our people and culture.
Our shared values of honesty, respect, teamwork and commitment to providing exceptional customer service through hiring quality products is our point of difference within the equipment hire industry.
We are committed to being an employer of choice, creating an environment where every individual can thrive and contribute to our collective success as we continue to grow.
WHAT WE OFFERCompetitive salary inclusive of a bonus structure Comprehensive training and ongoing support.
Opportunities for career advancement within the company.
A supportive and friendly team environment.
WHAT WE ARE LOOKING FORProven experience in a branch management or similar leadership role.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to drive operational efficiency and customer satisfaction.
Experience in recruitment, coaching, and staff development.
Excellent problem-solving abilities and a focus on results.
Knowledge of fleet management and safety protocols is a plus.
About the role We are seeking a dynamic and results-driven Branch Manager for our Gold Coast branch.
You will lead and optimize the performance of our branch.
The ideal candidate will be responsible for driving operational excellence, safety, and outstanding customer experience, while achieving key business targets related to revenue, fleet availability, and fleet utilization.
Key Responsibilities: Branch Operations: Manage the day-to-day operations of the branch in alignment with company strategy, with a strong emphasis on customer experience, fleet management, and safety.
Team Leadership: Coach and develop branch staff, ensuring they have the necessary skills and resources to exceed customer expectations.
Customer Focus: Foster a culture of customer-centricity, motivating all branch employees to deliver the best solutions and outcomes for our clients.
Operational Efficiency: Oversee all aspects of branch operations, including equipment deliveries, pick-ups, repairs, and breakdowns, ensuring optimal efficiency and performance.
Communication: Regularly report to management on material issues affecting branch operations and provide insights into business performance.
Business Planning: Collaborate in the development of business plans, setting clear priorities and targets, and ensuring they are communicated effectively across the team.
Performance Management: Monitor and manage the performance of direct reports to maximize team efficiency and achieve branch goals.
Talent Acquisition: Develop and implement recruitment strategies to attract and retain top talent, ensuring the branch is staffed with high-performing individuals.
If this role sounds like you, please apply via the link.
No agencies please Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a branch manager? How many years of people management experience do you have? Do you have customer service experience? How many years of recruitment experience do you have?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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