Venue Manager
2 weeks ago
We are a vibrant café known for our specialty coffee, seasonal menus, and exceptional service.
This is an exciting opportunity to take charge of a dynamic venue and shape its future.
Role Overview: As Venue Manager, you will be responsible for the daily operations of Yuca, ensuring a high standard of service, smooth workflow, and a positive team environment.
You will work closely with the owners and leadership team to uphold our brand and drive business growth.
Daily Duties & Responsibilities: Lead and manage the front-of-house team to deliver excellent customer service Oversee day-to-day operations, including opening and closing procedures Manage rosters, staffing levels, and labor costs efficiently Maintain stock control, ordering, and supplier relationships Ensure all health and safety standards, compliance, and licensing regulations are met Handle customer feedback, resolve issues, and maintain a welcoming atmosphere Collaborate with the kitchen and coffee teams to maintain smooth service flow Implement and refine systems for efficiency and consistency Report on business performance and work on strategies for growth Assist in marketing, promotions, and community engagement initiatives What We're Looking For: Minimum 2 years of experience in a venue management or senior front-of-house role Strong leadership, organizational, and problem-solving skills Passion for hospitality, service, and team development Experience with rostering, budgeting, and operational efficiency Knowledge of specialty coffee and a background in café management is a plus Ability to work across weekdays and weekends as required Why Join Yuca?Work in a well-regarded café with a great reputation in Toorak Competitive salary and a supportive, professional work environment Opportunity for growth and leadership in an expanding business Salary match Number of applicants Skills match Your application will include the following questions: How many years' experience do you have as a venue manager? Which of the following statements best describes your right to work in Australia? Have you worked in a role where you were responsible for stock control? Do you have experience preparing work rosters? How many years' experience do you have as a Head Barista? Do you have customer service experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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