Senior Delivery Manager

Select how often (in days) to receive an alert: At Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment.
We are truly a challenger brand, with challenger spirit.
The Senior Delivery Manager plays a key role within the Optus Data Office, owning the end-to-end delivery of data transformation and modernisation initiatives.
Reporting to the Director – Data Solutions, this role is responsible for driving complex projects to achieve strategic customer experience outcomes and financial benefits, ensuring delivery is on time and within budget.
Success in this role requires a blend of strong technical knowledge and commercial competence, with proven experience managing cross-functional projects in dynamic environments.
The Senior Delivery Manager must confidently navigate stakeholder expectations, coordinate change management and operational transition, and ensure all aspects of delivery—from technical execution to business integration—are aligned to strategic outcomes.
Your day in the life of a Senior Delivery Manager at Optus End-to-End Project Management : Define project scope, schedules, budgets, risks, and quality benchmarks to deliver successful outcomes aligned with business goals.
Stakeholder Engagement : Build and maintain excellent relationships with SLT, initiative sponsors, and business units to align project outcomes with strategic priorities.
Customer Experience Delivery : Ensure customer experience objectives are embedded and achieved across all project stages.
Risk and Issue Management : Identify, assess, and manage project risks to maintain delivery continuity and mitigate impacts.
Team Collaboration and Leadership : Foster project teamwork, support peers, and contribute effectively within a complex matrix environment.
Continuous Improvement : Promote innovation, proactive problem solving, and a dedication to quality through open communication and knowledge sharing.
Your skills to pay the bills Tertiary qualification in Business, IT, Engineering, or a related field, complemented by professional certifications such as PMP or Prince2.
Demonstrated ability in managing capital projects in IT/Telecommunications or Financial Services, with a proven record on large, complex data projects and large initiative budgets.
Demonstrated success in managing and developing delivery teams of 10+ resources in a matrix reporting environment, with strong coaching and mentoring skills.
Proven experience in on-premise to cloud migrations (including Saa S) and delivering projects using Agile/Iterative methodologies.
Ability to operate autonomously in dynamic environments, effectively addressing ambiguity and responding to unforeseen challenges.
Extensive experience in contract management, commercial business case modelling, and system integration technical consulting.
Perks we love at Optus 3 days in the office, 2 days remote – with flexible hours to suit Inclusive paid parental leave, up to 16 weeks for the primary care giver Competitive leave including 2 additional 'Connected Leave' days All Optus employees have access to resources, webinars and support via the 'Parents at Work portal' Own your own growth by accessing an extensive online and facilitator led learning catalogue.
Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon Keen to see what it's really like to work at Optus? Search #Optus Life on Linked In to go behind the scenes At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
We also want to do our best to make our recruitment process inclusive.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call 1800 309 170.
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When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit #J-18808-Ljbffr

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