Team Leader Lending Fulfilment

Join to apply for the Team Leader Lending Fulfilment role at Great Southern Bank2 days ago Be among the first 25 applicants Join to apply for the Team Leader Lending Fulfilment role at Great Southern Bank As Team Leader of the Lending Settlement Operations Team, you'll coach, mentor, and lead a team of 12-15 Operations Officers to deliver operational excellence and consistently high levels of service.
You'll ensure workflows run efficiently, team members are supported and clear on expectations, and that settlements are completed accurately and on time.
All applicants please note, the location for this role is the Brisbane Head Office.
You'll make an impact by: Monitoring and evaluating team performance, oversee, guide and direct the day-to-day running of the business in line with target performance outcomes, and adherence to policy and procedure.
Closely reviewing team member performance, identifying areas of improvement and implementing the necessary coaching, training and development for team members.
Ensuring high levels of customer experience and satisfaction, intervening in any serious or complex complaints and ensuring swift resolutions.
Collaborating with cross-functional teams to ensure frictionless experience for customers and stakeholders.
Do things differently with us To succeed in this role, you will have: Minimum 3 years' leadership experience in Financial Services or a related industry with strong capability in workforce planning, resource management, coaching, and performance uplift to drive team and organisational outcomes.
Minimum 5 years' experience in Operations, ideally with a comprehensive understanding of home lending and settlements, including cross-state settlement requirements.
Solid working knowledge of home settlement platforms including PEXA.
Exposure to Dye & Durham and Lend Fast would be advantageous.
Experience in leading through change, influencing across business units, and representing your business unit in strategic and risk discussions.
Minimum – Diploma in leadership or a financial service-related field.
Why Great Southern Bank?Whatever your role with us, you'll be part of a force for good.
We're owned by our customers right here in Australia, so our success benefits everyday people and families.
Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow.
Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community.
We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and moreImagine working for a bank that truly helps people.
You can.
Questions? Please contact our Talent Acquisition team at careers@gsb.com.au Applications will close on, or before Friday 12th September 2025 At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected.
We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers.
We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Finance and Sales Industries Banking Referrals increase your chances of interviewing at Great Southern Bank by 2x Sign in to set job alerts for "Financial Services Manager" roles.
Manager- Third Party Risk Management (Governance, Risk and Compliance)Brisbane, Queensland, Australia 5 days ago Brisbane, Queensland, Australia A$120,000.00-A$140,000.00 1 month ago Brisbane City, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 4 days ago Brisbane, Queensland, Australia 5 days ago Brisbane, Queensland, Australia 3 weeks ago Brisbane, Queensland, Australia 6 days ago Brisbane, Queensland, Australia 4 days ago Brisbane, Queensland, Australia 3 weeks ago Senior Audit Manager, Funding and Liquidity Specialist Brisbane, Queensland, Australia 2 weeks ago Business Development Manager - Asset Finance Brisbane, Queensland, Australia 2 weeks ago Brisbane, Queensland, Australia 4 days ago Brisbane, Queensland, Australia 2 weeks ago Senior Finance Advisor - Financial Advisory Services South Brisbane, Queensland, Australia 1 week ago Senior Finance Advisor - Financial Strategy & Advice Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 3 days ago Senior Finance Advisor - Financial Advisory Services Brisbane, Queensland, Australia 1 week ago Senior Finance Advisor - Financial Strategy & Advice Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 1 day ago Administration Officer, Finance Hub - Financial Advisory Services Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 3 weeks ago Asset Finance Business Development Manager Brisbane, Queensland, Australia 6 days ago Brisbane City, Queensland, Australia 1 week ago West End, Queensland, Australia 1 month ago Brisbane, Queensland, Australia 2 weeks ago West Ipswich, Queensland, Australia 1 week ago Logan Central, Queensland, Australia A$135,000.00-A$135,000.00 3 weeks ago Brisbane City, Queensland, Australia 6 days ago Mount Ommaney, Queensland, Australia 2 weeks ago Carindale, Queensland, Australia 2 weeks ago Brisbane City, Queensland, Australia A$130,000.00-A$150,000.00 1 week ago Brisbane, Queensland, Australia A$110,000.00-A$130,000.00 1 week ago Brisbane, Queensland, Australia 3 weeks ago Brisbane, Queensland, Australia 3 weeks ago Ipswich, Queensland, Australia 2 weeks ago Brisbane, Queensland, Australia 2 days ago We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

---