Operations & Logistics Coordinator

Operations & Logistics Coordinator If you thrive on keeping things running like clockwork, have a sharp eye for detail, and love being the go-to person who makes sure nothing falls through the cracks - this is your role.
We're a fast-growing wellness and skincare brand looking for an Operations & Logistics Coordinator to help manage our supply chain, keep orders flowing smoothly, and support e-commerce operations.
This is a hands-on role where you'll spend most of your time on operations and logistics (around 70%), with the remainder supporting e-commerce, customer service, and admin (around 30%).
You'll be at the heart of the business, working closely with the founders to ensure our products get from concept to customer - on time, every time.
What You'll Do Operations & Logistics: Manage day-to-day supply chain operations with our 3 PL - from purchase orders received to ensuring delivery takes place.
Liaise with suppliers, and 3 PL partners to coordinate production, replenishment, and dispatch.
Oversee inventory across multiple channels and locations, for both raw materials and finished products, ensuring stock accuracy and optimal levels.
Track and manage delivery timelines, troubleshoot delays, and keep stakeholders informed.
Monitor and improve operational processes to increase efficiency and reduce costs.
Assist with new market entry e.g.
compliance with relevant regulations.
E-Commerce, Customer Support & Admin: Maintain product listings, collections, pricing, and discounts in Shopify and other ecommerce platforms.
Ensure timely and accurate fulfilment of online orders via 3 PL.
Provide exceptional customer service, handling queries professionally.
Support product launches, promotional periods, and gifting initiatives.
Assist with administrative tasks to keep everything running smoothly.
What You'll Bring:3+ years' experience in operations, logistics, supply chain, or e-commerce.
Proven experience managing inventory and liaising with suppliers/manufacturers.
Strong skills in Shopify, Excel, and inventory management systems (Unleashed preferable, Cin7 or Net Suite, etc.).
Calm, solutions-focused approach to problem-solving.
Ability to manage multiple workstreams in a fast-paced environment.
Excellent attention to detail and organisational skills.
Clear and confident communicator, able to work with a variety of stakeholders.
A proactive mindset — you spot inefficiencies and fix them before they become issues.
Why You'll Love It Here: Be part of a passionate, and growing team where your work truly makes an impact.
Fast-paced environment with plenty of variety in your day.
Opportunities to shape and improve our operations as we scale.
Team events If you're ready to roll up your sleeves, take ownership, and help us deliver exceptional wellness solutions to customers all over the world, we'd love to hear from you.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at SWIISH by 2x Sign in to set job alerts for "Logistics Coordinator" roles.
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