Virtual Health Capability Manager

2 weeks ago

Canberra, ACT, Australia Aspen Medical Full time
Job Description Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients within the Defence, Mining, Oil and Gas, Government and Humanitarian sectors.
We are a world leader in the delivery of exceptional healthcare in any setting, particularly those that are remote, challenging, and under-resourced.
We are seeking an experienced and proactive Virtual Health Capability Manager to drive organisational readiness for virtual-first care.
Reporting to the Director of Virtual Health, this pivotal role leads the design and implementation of capability uplift initiatives across people, systems, and processes.
As a key change leader, you will support teams to embrace and embed virtual models of care, ensuring scalable, safe, and patient-centered service delivery across all business units.
Key Responsibilities Analyse current virtual health capabilities and adoption, identifying gaps and providing data-driven insights to guide improvements and strategic planning.
Develop and implement a virtual-first capability roadmap that aligns with the organisation's Virtual Health strategy.
Lead cross-functional initiatives to embed virtual health capability in operations, logistics, clinical care, and support services.
Design and deliver training, frameworks, and practical tools that uplift staff confidence and competence in virtual care.
Redesign workflows and processes to meet safety, quality, and compliance standards for virtual service delivery.
Collaborate closely with HR, IT, Clinical Governance, L&D, and program leads to ensure integration of VH capability across functions.
Evaluate capability uplift through effective reporting, risk identification, and performance monitoring.
About You Proven experience in capability development, workforce transformation, or healthcare project delivery—ideally in digital health or virtual care environments.
Strong understanding of virtual health models, telehealth workflows, and digital care integration.
Outstanding change leadership skills and the ability to lead cross-functional teams through complex transitions.
Excellent communication, facilitation, and documentation skills to engage diverse stakeholders.
Solid understanding of healthcare governance, compliance frameworks, and training standards.
Qualifications in health, education, business, or organisational development are highly regarded.
What We Offer Full-time, fixed-term position with the possibility of extension Flexible working from home arrangement.
Access to 24/7 Employee Assistance Program.
Access to employee benefits such as gym membership, and health insurance discount.
Collaborative work environment.
Be a part of something bigger.
Join a purpose-driven team leading the future of virtual healthcare at Aspen Medical.
Apply now For further inquiries, please contact Muhammad Sulaiman, Talent Acquisition Coordinator for Aspen Medical at msulaiman@aspenmedical.com.
Aspen Medical values diversity and inclusion and actively encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds.
We also welcome applications from ADF veterans with relevant skills and experience.#auswide
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