Venue Operations Assistant

3 weeks ago

Warrnambool, Victoria, Australia Geelong Regional Library Corporation Full time
Venue Operations Assistant – Casual
Band 4 A: $39.38 per hour plus 25% casual loading
Are you our next Venue Operations Assistant?
We are looking for candidates with a passion for providing unforgettable customer experiences, a mind for problem solving and a drive for excellence in event delivery.

Our venue hosts events including corporate functions, conferences, gala evenings, weddings, commercial and community events, as well as our internal program of events and activations.
Key responsibilities:

Meeting and greeting facilitators and guests
Conducting venue inductions and safety briefings
Set up/pack down of furniture and staging
Troubleshooting of audio-visual equipment, and operation of audio-visual equipment
Cleaning, re-stocking inventory, consumables, and hospitality provisions

What We're Looking For:

Strong communication skills and the ability to build rapport with different people
A proactive, can-do attitude where no problem is too big to solve
A passion for working collaboratively and providing exceptional customer service
A drive for excellence in event delivery and an eye for detail
Prior experience in events, audio visual technologies, arts, or hospitality is a bonus but not a must

Why you'll enjoy in this role?

Flexible hours in a supportive team
You'll directly contribute to creating memorable experiences for our customers
Attractive pay rates
Lots of variety and autonomy
Many opportunities to meet interesting people and develop your knowledge

How to apply:
If you're interested in the role, send in PDF format your resume and cover letter addressing the below questions:

Outline your experience in customer service, events and/or hospitality.
This role often requires on the spot problem solving and initiative.
Tell us about a time when you had to trouble shoot or assist a customer with an issue.
How did you approach it?
What excites you the most about this role?

Important details:

Only candidates who have working rights to work in Australia will be considered.
The successful candidate must provide prior commencement a clear Victorian Employee Working with Children Check and national police check, no older than six months
Minimum requirements of availability to be considered for GRLC venue hire casual is 10 hours over a fortnight period at times that align with venue operations and activity, including early morning and late evenings on weekdays, weekends and public holidays.

If you're excited to be part of a dynamic environment and provide outstanding customer experiences, we'd love to hear from you
Have you got questions?
For further information related to the role please contact Samantha Mather at ***************@grlc.vic.gov.au
Applications close date Sunday 24th August at 11:59pm.
If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0***.
We will endeavour to accommodate any reasonable request.
Geelong Regional Library Corporation is proud to be a workplace that champions diversity.
Our commitment is for our people to be safe, included and supported so that they can be at their best.
As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age.
We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

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