System Engineer

Overview
Location: Gold Coast, Queensland
Global Vision Recruitment on behalf of Techno Services Pty Ltd
Position: Computer Network and System Engineer
Salary: $80,000 – $85,000 plus 12% Superannuation
Mode: Full-time
• Hours: 38
About Us
Techno Services Pty Ltd is a fast-growing IT and Telecommunication solutions provider, delivering cutting-edge services across Australia.
We specialise in tailored solutions for telecommunication wireless installation, design and LOS surveys, telecom network infrastructure, and a broad range of IT services, including CRM, ERP, application development, IT infrastructure management, computer networking solutions, and ERP systems for clients.
We have recently been awarded a major project to maintain a company-wide network infrastructure and IT systems, which demonstrates the trust we have built in the industry.
Due to increasing demand from other clients, we are expanding our team and are looking for a skilled and motivated Computer Network and System Engineer to join our professional and collaborative environment.
Role Overview
As a Computer Network and System Engineer, you will play a critical role in ensuring the seamless operation of our IT infrastructure and supporting internal systems and business applications.
This role blends responsibilities across network administration, systems support, user support, and business application maintenance, including ERP/CRM systems.
Key Responsibilities

Configure, install, and maintain network infrastructure including routers, switches, wireless access points, firewalls, and VPNs.
Monitor and troubleshoot LAN/WAN performance, internet connectivity, and system uptime across multiple sites.
Manage and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and virtualization platforms (e.g., VMware, Hyper-V).
Perform routine system maintenance including backups, updates, patching, hardware diagnostics, and server health checks.
Provide responsive Level 1 and 2 technical support to internal staff for desktops, laptops, mobile devices, printers, and office equipment.
Administer user accounts, system access, Microsoft 365/email accounts, and endpoint security tools.
Support ERP and CRM applications by resolving user issues, coordinating with development teams, and assisting with testing, updates, and data entry validations.
Document IT infrastructure, network topology, issue resolution procedures, and operational processes.
Participate in the onboarding/offboarding of employees and manage IT asset inventory.
Implement security best practices, monitor vulnerabilities, and ensure compliance with internal policies.
Liaise with external vendors and managed service providers to escalate and resolve complex system or network issues.
Collaborate with the IT Manager and project teams to support infrastructure upgrades, rollouts, and client solutions.
Provide training and guidance to users and junior IT staff or interns as needed.
Proactively monitor system logs, network traffic, and hardware performance to ensure stability and efficiency.

Other Skills and Requirements

Minimum 2 years' experience in IT support, networking, or systems administration roles.
Practical experience with business applications such as ERP, CRM, or custom enterprise tools.
Ability to troubleshoot complex technical issues across software, hardware, and infrastructure.
Familiarity with helpdesk ticketing systems and documentation best practices.
Relevant certifications such as CCNA, MCSA, Comp TIA Network+/Security+ are highly regarded.
Excellent communication skills and the ability to work independently or as part of a team.

Why Join Techno Services?

Competitive salary: $80,000 – $85,000 + Super
Career development and growth opportunities
Diverse exposure to both telecom and IT infrastructure environments
Supportive, knowledgeable, and collaborative team culture
Hands-on work with modern enterprise tools and client solutions

How to Apply
Please send your updated resume and a brief cover letter to
Be part of Techno Services Pty Ltd and help us deliver robust, secure, and innovative IT and telecommunications solutions across Australia.
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