Research Support Officer

Remuneration Level 6: $103,866 - $110,801 + 17% Superannuation
Location: Kensington, NSW (the successful candidate will be required to work on campus 2 days a week)
Full Time (35-hour week)
Continuing

About the role:
The Research Support Officer provides a high level of service to support the research activities of academic staff, including support for in development of grant submissions and the administration support for awarded grants.
This position will ensure that Research Support is carried out accurately, efficiently with a focus on excellent customer service.
This role is responsible for ensuring smooth transition from identification and application approval through to the completion of a research grant.
The role reports to the Faculty Research Support Manager and has no direct reports.
Accountabilities:
(please review the Position Description for a full list of Accountabilities)

Deliver a range of agreed pre- and post-award support to faculty staff for external grant
opportunities, including preparation of budgets for grant proposals, compliance advice, reviewing submissions.
Provide administrative support for internal research funding schemes (faculty and school).
Ensure responsive and high-quality analysis and reporting on agreed research metrics across the faculty, including annual publications reporting (AROC), rankings and other key reports.
Advise academic staff on research funding opportunities, including interpretation of funding rules and relevance to faculty research strengths.
Assist in maintaining the faculty research support triaging system, managing the shared mailbox, responding to queries and communicating key information and opportunities to ADA staff.
Assist with the development and implementation of research governance procedures.
Provide secretariate support for the Faculty Research Committee and associated working groups.
Maintain faculty internal research data and information systems, including the Research Portfolio share point and team's site.
Assist the Faculty Research Support Manager with a range of agreed projects as required.

Skills and Experience:
To be considered you will hold Australian Working Rights or Australian Citizenship.
Visa sponsorship is not available for this appointment.
(please review the Position Description for a full list of Skills and Experience)

Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
Demonstrated experience providing effective customer service and support to clients at all levels.
Proven ability to work in a high volume, process driven environment with variable workflow patterns and to fixed deadlines.
Demonstrated experience in interpreting and advising on policy and procedure documents, particularly within a research management context (e.g.
funding guidelines).
Strong interpersonal and communication skills with the ability to effectively communicate with a diverse range of stakeholders.
Excellent time management and organisational skills, and the ability to work well under pressure and manage multiple tasks with competing deadlines.
Ability to plan, organise and co-ordinate projects and tasks to meet agreed outcomes and deadlines.
Demonstrated ability to identify risk and suggest improvements of processes and systems.
Highly proficient computer literacy with excellent skills in Microsoft Office applications.

Benefits and Culture:
People are at the core of everything we do.
We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:

Career development opportunities
17% Superannuation contributions and additional leave loading payments
Additional 3 days of leave over Christmas period
Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply:
Submit both a Cover Letter and CV online via the UNSW Job Board before Wednesday 17th September 2025 by 11:30pm.
Please ensure your Cover Letter addresses the core Skills and Experience mentioned in the advert (no more than 2 pages).

Get in Touch:
Any applications sent to the contacts below will not be accepted.
If you have questions about the role, please contact Betty Pun at *****@unsw.edu.au
If you have questions about the recruitment process, please contact Allyssar Hamoud at ********@unsw.edu.au
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment.
We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities.
UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.

---