Senior Claims Officer Financial Lines
3 weeks ago
Permanent full-time position.
Sydney or Brisbane based roles / hybrid work from home.
This role involves managing a diverse portfolio of Financial Lines Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures, ensuring the most cost-effective and timely outcomes, working alongside a team of highly experienced claims professionals.
As a senior team member, you will provide technical claims advice and mentor claims officers to enhance technical capabilities and deliver excellent commercial outcomes.
What you'll do Proactively manage a diverse portfolio of complex, sensitive, high-risk Financial Lines claims end-to-end.
Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving.
Appoint and manage external service providers, including External Legal Panel.
Maintain claim reserves timely in accordance with reserving guidelines and practices.
Provide feedback to underwriters and claims managers on issues or risk deficiencies identified during claims management and develop own technical industry knowledge.
Contribute to developing the team's market profile through superior claims service to targeted market segments.
What you'll bring Proven experience in Financial Lines / Professional Indemnity Claims (minimum 3-4 years).
Experience mentoring claims staff in technical claims roles.
Desired: Tertiary qualifications in law, business, or insurance (e.g., Diploma in Financial Services General Insurance).
What we can offer Flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave.
Discounts and offers on retail stores and insurance products.
Payroll giving, donation matching, and paid volunteer leave to give back to communities.
Ongoing study support and career development programs.
Work/life balance prioritization through employee assistance programs and employee councils.
Employee benefits | Suncorp Group At Suncorp, we believe our best comes from a diverse, talented, and passionate workforce that reflects our communities.
We foster an inclusive, accessible culture with flexible work options, career development, and internal mobility, building strong relationships among team members and with customers.
If you need more information or support, or adjustments to participate equitably in our recruitment or workplace, please contact annette_frasca@suncorp.com.au for a confidential conversation.
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