Deskside Support

1 week ago

Sydney, New South Wales, Australia HCLTech - Australia And New Zealand Full time
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis.

We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Are you ready to be an important part of this ever-transformational journey?At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

Duration: Perm Role Location: Macquarie Park, Sydney Onsite Role JD - Skill – Deskside Support Service - L2o Good understanding of VIP user White glove supporto Good troubleshooting knowledge of Desktop, laptop and conference room devices.o Desktop technician who is very strong in deploy Windows 10 across organizations' local desktops and laptopso Duties include all image processing, installing applications, and moving data from machine to machineo Update Share Point site with required data and open cases in SNOW ticketing systemo communicate with local internal employees, must be able to work closely with IT staff and IT coordinatoro Must have strong communication, written and verbal skillso Computer and network hardware supporto Technical support for software and related hardware solutionso Documentation for installations and supporto Perform routine administrative and maintenance tasks on hardwareo Ability to build relationship with all levels of staff - from junior colleagues to very senior levels of management.o Self-starter – take initiative to make improvements Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Note: Please follow the link to apply to the role with your recent resume.

If you need more details, feel free to contact Garima on garima.si@hcltech.com.

Candidate Data Privacy Notice | HCL Technologies We are committed to respecting your privacy and for the protection of your personal data.

Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice.

This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data.

By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice".

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