Head Of Customer Success

4 days ago

Melbourne, Victoria, Australia Advanced Personnel Management Full time
Are you a strategic relationship-builder with a passion for customer experience and team leadership? Do you thrive in fast-paced environments and love turning great service into lasting partnerships? If so, we'd love to meet you.
About the Role As our Head of Customer Success , you'll step into a pivotal leadership role, guiding a talented team of Customer Success Managers and Wellbeing Coordinators.
You'll be the driving force behind our client relationships ensuring seamless service delivery, growing key accounts, and championing customer satisfaction across our wellbeing and consulting services.
This is a 12-month parental leave cover, offering a unique opportunity to lead in a high-impact, purpose-driven organisation that supports mental health and wellbeing across Australia.
What You'll Be Doing Leading strategic

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