Demand & Inventory Coordinator

Demand & Inventory Coordinator Department: Service - Warehouse / Logistics Employment Type: Permanent - Full Time Location: Australia/Sydney Reporting To: Supply Chain & Logistics Manager, ANZDescription ROLE TITLE: Demand & Inventory Coordinator FUNCTION: Supply Chain & Logistics REGION: Asia Pacific REPORTING: Supply Chain & Logistics Manager, ANZLOCATION: Auburn & Macquarie Park, Sydney COMPANY OVERVIEWWith a culture rooted in innovation, Glory's people are transforming our customer's businesses every day.
Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences.
Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade.
This reputation is built on our pioneering software and hardware combined with our dynamic people.
Alongside our technology, it's our people who drive our success.
ROLE PURPOSEThe Demand and Inventory Coordinator is responsible for the effective planning, coordination, and control of inventory and logistics to meet Service and Sales targets.
This role ensures optimal stock levels through accurate forecasting, inventory management, and collaboration across internal and external stakeholders.
Key Responsibilities MAIN RESPONSIBILITIESDemand & Supply Planning Develop and maintain accurate demand forecasts for machines and spare parts using data analysis and statistical tools.
Analyse historical sales, market trends, seasonality, and inventory data to create and adjust forecasts.
Maintain optimal inventory levels to meet customer and business requirements while avoiding excess stock.
Coordinate the release and communication of demand and supply plans to relevant stakeholders, including managing critical updates and modifications.
Support global and regional spare parts optimisation efforts and minimise non-rotating stock.
Collaborate with supply planning, repair centres, and service teams to ensure inventory availability and alignment with operational needs.
Contribute to continuous improvement by identifying root causes, tracking forecast accuracy, and participating in supply chain projects.
Provide business intelligence reporting and consumption analytics to support purchasing and inventory decisions.
Ensure effective and timely fulfilment of ad hoc orders.
Work closely with the Supply Planning team to improve stock health and create linkages with service and repair centre activities to maximise utilisation of repair inventory.
Develop and maintain documentation and standard operating procedures for planning processes and systems.
Inventory Management & Control Maintain accurate inventory records using inventory management systems (eg.
Oracle).
Perform regular cycle counts and full stock audits; investigate and resolve discrepancies.
Coordinate with warehouse, purchasing, and production teams to ensure inventory availability and accuracy.
Manage slow-moving, excess, and obsolete stock, ensuring alignment with demand.
Generate reports and data analysis to support operational and strategic decisions.
Ensure compliance with inventory procedures, policies, and best practices.
Support the development and improvement of inventory control processes.
Logistics & Order Fulfilment Execute end-to-end purchase and logistics processes, ensuring accurate delivery timelines are provided to the business.
Optimise logistics costs and support inbound/outbound shipping operations.
Handle logistics-related claims, including lost or damaged goods.
Ensure timely and accurate order fulfilment.
Stakeholder Collaboration Work closely with stakeholders and internal teams including Sales and global Supply Chain teams to achieve commercial and service goals.
Maintain open communication with warehouses, operations, and purchasing teams to support integrated planning and inventory processes.
Provide regular reporting and KPI analysis to aid in performance tracking, decision-making and improvement initiatives.
Collaborate with international repair centres to address parts quality and availability issues.
Health and safety Adherence to Health & Safety policies and procedures at all times.
Ensuring the prompt and accurate reporting of all workplace incidents and injuries.
Ensuring all hazards are promptly assessed for their significances and managed according to the hazard management process.
Skills, Knowledge & Expertise REQUIRED EDUCATION AND QUALIFICATIONSQualifications: Diploma or equivalent in Supply Chain and Logistics preferred A minimum of 2 years' experience in a similar role REQUIRED SKILLS AND COMPETENCIESSolid sales planning and opportunity management experience Proven ability to analyse data and trends to forecast demand accurately Proficiency in managing effective inventory levels, safety stock and reorder points Experience with inventory management systems and ERP software (eg.
Oracle JDE, SAP or similar)Strong attention to detail and organisational skills High degree of proficiency in Excel Excellent verbal and written communication skills Effective stakeholder management ability Deadline focused with a proactive and positive approach to work and tasks High level of professionalism Ability and willingness to operate as an integral team member to achieve business objectives Strong commercial acumen Ability to maintain confidentiality of commercially sensitive information Continuous improvement mindset Job Benefits Glory Values The Glory Values represent our commitment to collaboration, diversity and innovation.
They serve as a practical blueprint of how we work together both with colleagues and customers.
By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.
Customer Delight.
We put our customers first Integrity.
We do the right thing, always.
Innovation.
We embrace new challenges and shape the future.
Speed.
We move fast, that's how we stay ahead.
Diversity & Respect.
We value the strength in our differences.
Teamwork.
We succeed together.
Equal Opportunities Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.
Third Party Agencies Unsolicited resumes will not be accepted by Glory.
Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Why Join Us Here at Glory, our ambitions are as big as yours.
And that's why we are actively looking to recruit the best of the best.
Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations.
That's because every Glory solution is powered by exceptional people like you.
People with experience, skills and dedication.
Here, we prioritise the development and well-being of our people.
Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries.
Looking to make a global impact? Join Glory in innovating the future of business transformation.
#J-18808-Ljbffr

---