
Claims Advisor
2 weeks ago
Make a Real Difference in People\'s Lives – Join Suncorp's Workers Compensation Claims Team.
This permanent, full-time opportunity is based in Sydney with a hybrid work environment.
What You'll Be Doing Managing a portfolio of Workers Compensation claims for small, medium, and large NSW employers Accurately assessing claims and ensuring injured workers receive the correct entitlements on behalf of i Care Communicating clearly and empathetically with all stakeholders Prioritising your workflow to meet key timeframes and deliver a seamless experience Collaborating with internal teams and external partners to deliver proactive case management Providing high-quality customer service to employers, injured workers, and legislative authorities through compliant, efficient, and timely support What You'll Bring A passion for people and a proven track record in delivering exceptional customer service Strong communication skills – you know how to listen, engage, and resolve issues effectively A team-focused attitude with the ability to thrive in a high-volume, fast-paced environment Empathy and compassion for those navigating complex, often emotional situations The ability to analyse information and make sound, timely decisions Experience in Workers Compensation or Personal Injury claims is highly regarded Allied Health background is a bonus Why You'll Love Working at Suncorp Competitive salary + performance-based incentives Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay) Hybrid Working: Flexible blend of on-site and at home work arrangements Work-Life Balance: Supportive environment for both personal and professional growth Staff Discounts: Discounts on Suncorp Insurance Brands such as AAMI, Shannons, Apia & more Reward & recognition programs Career Development: Ongoing training and growth opportunities Reputable Employer: Inclusive and diverse workplace Other information For more information on employee benefits, contact the recruitment team as needed.
Ready to apply? Chase the sun.
Apply online today — your future at Suncorp Group awaits Contact: for a confidential chat.
Seniority level Not Applicable Employment type Full-time Job function Finance and Sales Industries Financial Services and Insurance #J-18808-Ljbffr
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