Payroll Officer

Located at Taronga Western Plains Zoo in Dubbo
Ongoing Full-time position
TCSA Salaried Employees Award, Clerk Grade 3 / 4, with an annual package from $95,953 (includes base salary of $84,659 plus superannuation and leave loading)
Ready to play a vital role behind the scenes at one of Australia's most iconic conservation organisations?
We're looking for a Payroll Officer to join our team at Taronga Western Plains Zoo - Dubbo.
As Payroll Officer, you'll ensure our passionate team is supported with accurate, timely pay.
This role involves more than just numbers; it's about creating a seamless employee experience, improving systems, and being part of an organisation with purpose.
You'll work in a collaborative, energetic team, get hands-on with our systems (SAP Success Factors, ECP, and UKG Dimensions), and contribute to continual process improvements.
If you thrive under pressure, love solving payroll puzzles, and want your work to make a difference—Taronga is your calling
About the Role…
To effectively provide and deliver accurate and timely payroll services to all Taronga employees and to contribute to the continuous improvement of payroll functionality and our time and attendance processes for the Taronga Conservation Society Australia.
Key Accountabilities…

Process and maintain accurate payroll transactions in accordance with relevant legislation, industrial instruments, and company policies, focusing on timely and consistent service delivery.
Respond to and resolve routine to moderately complex payroll queries from employees and managers regarding pay, entitlements, deductions, and time and attendance records.
Prepare regular payroll reports and assist with the analysis of payroll and employee-related data, in conjunction with the time and attendance system.
Identify and help resolve discrepancies in payroll processing, escalating complex issues to senior payroll staff as required.
Maintain accurate employee data within payroll systems (currently SAP Success Factors and UKG Dimensions), and assist with system updates or corrections as directed.
Support compliance activities, including assisting with documentation and data preparation for internal and external audits.
Participate in system and process improvement initiatives, including user testing and data validation, under the direction of the Payroll Manager or project team.

About You…
We are looking for candidates that have :

Demonstrated experience in end-to-end payroll processing using a Human Resource Information System (HRIS), with preference for experience with SAP Success Factors, Employee Central Payroll, and UKG Pro Dimensions.
A sound understanding of payroll functions, procedures, and legislation.
Experience in a similar role.
Ability to deal with sensitive and confidential matters professionally.
Obtain and maintain a current volunteer NSW Working with Children Check at own expense.

Benefits…
Our employees enjoy generous employment conditions including:

Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers
Complimentary passes for family and friends across both Taronga's Sydney & Dubbo Zoos
Free onsite parking outside of peak periods
A wide range of discounts on our award-winning accommodation across both sites
Discounted food and beverage purchases across the sites
Discounted Fitness Passport
We're a social team - there's always lots going on around the zoo that we get involved with
And more

We Value Diversity…
Taronga is an equal opportunity employer, recognising the diversity of our workforce and community—be it on the basis of gender, age, culture, religion, language, or personal circumstances.
We are committed to building on the perspectives, experience, knowledge, and skills that this diversity brings to our organisation.
About Applying…
Please submit your resume and a one-page cover letter.
You are also required to complete two target questions as part of your application:

Tell us about your experience processing end-to-end payroll.
What systems have you used? SAP Success Factors, ECP, and UKG are highly desirable.
Why are you interested in joining the Payroll team at Taronga?

Applications Close : Midnight, Sunday 14 September 2025
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