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Nsw State Wholesale Manager
4 weeks ago
Our purpose is to enhance people's lives by cultivating greater connection, creativity, and collaboration.
We're all about people — our customers, our team, and our community — and how coffee can bring everyone together and make things better.
We pride ourselves on building warm, genuine relationships and offering exceptional support to everyone we interact with.
Right now, we're looking for someone special to lead our NSW wholesale team.
Based in Sydney, you'll play a key role in growing our customer base and supporting our partners across the state.
About the role Our Sydney roastery is home to two iconic coffee brands: Coffee Supreme and Gabriel Coffee.
In this role, you'll proudly represent both.
We're on the hunt for a dynamic State Wholesale Manager to lead our NSW sales efforts.
You'll be both a strategic partner to existing customers and a proactive force in finding and securing new opportunities.
With a focus on people-first leadership, relationship-building, and a strong commercial mindset, you'll drive performance, shape our brand presence, and support our team to do their best work.
Key Responsibilities Build deep knowledge of our products, services, and contracts to support commercially sound decision-making Proactively manage and grow a pipeline of prospects through CRM, outreach, and regular customer visits Respond to new business enquiries and guide prospects through our offering Maintain accurate sales records, customer interactions, and pipeline updates Develop compelling offers in collaboration with internal teams Lead RFPs and tenders in NSW, and share cross-state opportunities with the wider team Keep Wholesale Toolkits up to date with relevant, competitive sales materials Oversee smooth handover and onboarding of new customers Build and maintain strong relationships with industry contacts and influencers Approve invoices and reconcile company credit card transactions monthly Keep organised records for reporting and compliance Represent the brand at industry events and warmly welcome visitors to our Sydney roastery Play a role in shaping the future of wholesale through strategy and feedback About you You're a people person, a problem-solver, and a coffee enthusiast.
You thrive on meaningful conversations, love helping others grow, and know how to spot and close opportunities.
You're confident without the ego, driven without being pushy, and organised enough to juggle contracts, CRM updates, and café visits with ease.
If you're excited by the idea of helping cafes succeed, leading with heart, and working in a fast-paced, coffee-fuelled business, you might just be our person.
What you'll bring Sales acumen: A proven ability to drive growth, close deals, and exceed targets Relationship-building skills: Able to foster long-term, trust-based partnerships Industry knowledge: A solid grasp of specialty coffee, customer needs, and market trends Strategic thinking: You see the big picture and can map a clear path forward Leadership: Empathetic, clear, and motivating in your approach to team support Customer-first mindset: Focused on delivering tailored, valuable solutions Proactive and responsive: You're as comfortable chasing leads as you are fielding inbound requests Clear communication: Strong written and verbal skills, including pitching and negotiation Operational awareness: You understand pricing, logistics, and wholesale processes Analytical mindset: Confident using data and CRM tools to guide decisions Adaptability: Thrives in fast-moving environments and embraces change Passion for coffee: You care about quality, sustainability, and sharing the good stuff And of course, you identify with our core values: Nurture Supreme Relationships Be Courageous, Curious and Creative Take Ownership Take Coffee Seriously (but not too seriously)What we offer You'll join a supportive, passionate team that values authenticity, quality, and community.
Alongside a vibrant workplace and excellent coffee, we offer: Weekly coffee allowance Staff discounts Paid volunteer leave Access to our Employee Assistance Programme Our work environment is hardworking but relaxed, and we're proud to be both a certified B Corporation and an equal-opportunity employer.
No person will be denied employment on the basis of race, age, gender, or religion.
Sound like you?We'd love to hear from you.
Send your CV and a short cover letter telling us why this role feels like the right fit for you to ray@coffeesupreme.com
