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Manager, Retail Sales
4 weeks ago
Our common purpose? We all want to win for our customers.
We aim to always be evolving, dynamic, and ambitious.
We believe in the power of genuine connections.
Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type: Regular Job Description: This position will require travel.
About Our Company: Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve.
We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected.
We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services.
Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc.
(TSX: CCA).
Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities.
We are a diverse and inclusive organization that values individual uniqueness, abilities, and potential.
We actively promote internal growth opportunities to support your career development.
Internal Values – How we act: We're proud that Breezeline is unlike any other employer in the industry.
We work hard, but we never lose sight of the big picture.
We understand that our colleagues seek more than just a job—they want an extraordinary life—and we strive to make that a reality.
And Here Is How We Do It: Fun: We laugh a lot.
It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters – at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: We offer attractive total rewards and a great culture to go with it.
We've got you and your family covered with one of the best packages in the business.
Career evolution: You get the tools to learn, grow, and achieve your career goalsCutting-edge technology: Manage, influence, create, and reshape the industry with us.
Position Summary: Responsible for the leadership and management of the retail sales leadership team across the US region, including VAR Partnerships, agent & indirect sales channels, retail events, and revenue programs in B2 C & B2 B segments.
Ensure sales results and quality service, promote Breezeline's services, and meet revenue targets.
Foster employee engagement, develop sales strategies, manage store refreshes, and expand into new areas.
Key Responsibilities: Drive revenue through retail pop-ups, events, and partnerships.
Manage, coach, and develop channel leads & supervisors.
Create a hybrid work environment to maximize effectiveness.
Ensure excellent customer service and brand consistency.
Research and support store and depot expansion initiatives.
Collaborate with marketing and cross-functional teams to support growth.
Manage performance of teams and improve sales results and customer satisfaction.
Enhance employee engagement and lead change management.
Procure and onboard new retail & agent partners, foster strategic partnerships.
Monitor financial and sales performance, manage budgets and expenses.
Reduce customer acquisition costs and improve operational efficiency.
Handle customer and employee issues confidentially and professionally.
Ensure health and safety compliance.
Qualifications: College diploma or university degree in Business, Management, Merchandising, or equivalent experience.5-10 years management experience, industry-specific background preferred.
Strong communication, organizational, and leadership skills.
Ability to work independently, manage multiple deadlines, and work flexible hours including weekends.
Ability to lift up to 50 pounds and travel 80% across the US.
Benefits: Competitive salary, health coverage, retirement plans, employee discounts, paid time off, flexible work policies, tuition reimbursement, and wellness memberships.
Location: Rochester, NHCompany: Breezeline We are committed to diversity and inclusion.
For accommodations, contact inclusion@cogeco.com.
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