Salesforce System Support Officer

Job Reference:

2 HFAF8 D8

Eligibility:

External Vacancy – Open to Everyone

Division:

Ageing' Disability Policy and Safeguarding

Location:

Adelaide

Salary Range:

85,790-95,413

Classification:

ASO5

Engagement Type:

Term Contract

Closing Date:

10 Sep 2025

Role Highlights

Convenient CBD location

Diverse and inclusive culture

Flexible working arrangements available

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life.
With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business
Our Restrictive Practices Unit supports the disability sector, clients and families by providing legislative oversight and establishing a state NDIS Restrictive Practice Authorisation Scheme to provide greater protection and safeguards for NDIS participants with behavioural support plans.

Role Details The Salesforce System Support Officer is a role within Ageing, Disability Policy and Safeguarding and is accountable to the Senior Project Officer, Data Analyst for:
Supporting the effective administration and day-to-day operations of Salesforce to ensure optimal use
across the Division.

Maintaining data accuracy, completeness, and integrity within the Salesforce system, including data migration, cleansing, and reporting.
Contributing to Salesforce-related initiatives, including system upgrades, the implementation of new features, and integrations with other systems.

Special Conditions
National Police Check required.
Role Status: Term up to 25/09/2026.

Attachments:

Role Description - Salesforce System Support Officer - ASO5.pdf

Contact Us

Enquiries to Trinh Mai

71337802

Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the
full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres
Strait Islander people, people with disability and/or neurodivergence, young people, older people,
culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making workplace adjustments to provide a positive, barrier-free recruitment experience and supportive work environment.
If you require any assistance with our recruitment process, please contact us at **************@sa.gov.au and a member of our team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time.

Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply.

We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to
our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or
neurodivergent people to thrive in.

Application Instructions
Resume and Cover Letter
You are required to submit a cover letter, up to a maximum of two pages,
addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form.

For more information about applying, refer to our

Job Application Guide

Screening Checks
If you are new to the department and are invited to an interview, you will be required to produce a National Police Check,
which has been issued within six months of your application for the role.
National Police Checks can be applied for via the
South Australia Police
or through an Australian Criminal Intelligence Commission accredited body.
If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS,
including periodic assessment during your employment.

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