Cluster Manager

4 days ago

Melbourne, Victoria, Australia Dusk Group Full time
Overview
At dusk, we create moments that matter through fragrance.
As Australia's go-to destination for candles and home fragrances, we bring warmth and style to homes across the country.
With over 140 stores across Australia and New Zealand (and plans to grow), we're on the lookout for a Cluster Manager to help lead our North West VIC store network.
As a Cluster Manager you will work with and oversee our North West locations to create an unforgettable customer experience in store.
You will have a passion for customers and teams and be a true business leader with proven results.
Responsibilities

Leading teams across multiple locations you will be store based for 2-3 days per week
Make customers and their experience in store your priority
Lead and inspire your teams and consistently role model and coach high performance in line with our company values
Achieve sales and KPI targets across your cluster stores
Manage rosters in line with store trading patterns
Ensure Visual Merchandising and store presentation standards are exceptional
Manage stock and prevent loss
Provide a safe environment for team and customers

To Be Successful

Have previous leadership experience in a retail environment
Have a passion for customer and be determined to deliver excellent customer experience
Have a can-do attitude and ability to inspire, motivate and develop a high performing team
Excellent planning, time management and organisational skills
Excellent communication skills, both verbally and written
Ability to define clear goals and objectives to achieve successful outcomes
Australian drivers licence and own car

What Dusk Offers You

Competitive salary, car allowance and ability to earn a monthly bonus.
Generous staff discounts on our beautiful products.
Ongoing training and development opportunities
A supportive and collaborative work environment.
The chance to be part of a growing and innovative company.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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