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Administration Support Officer

3 months ago

Nathan, Australia Queensland Sport and Athletics Centre Full time

The role:

The Administration Support Officer is the first point of contact through reception and provides efficient and friendly service. This role provides broad administrative support to assist in the completion of activities across the various departments of the venue.

Please note: Out of hours work may be a requirement of this position.

Key tasks:

  • Provide exceptional reception services in person, via phone and email ensuring quality customer service outcomes and the timely resolution of queries.
  • Provide venue access to approved hirers, athletes and contractors as directed. This includes assistance with the issuing of keys, venue sign in and sign out procedures and assisting with Induction.
  • Provide quality and timely administrative support, including financial processing, assisting unit activities, deliverables and outcomes, and managing venue correspondence.
  • Maintain document control through SQ's record keeping processes and general venue registers.
  • Monitor and maintain office supplies including stationery and consumables.
  • Please note: Out of hours work may be a requirement of this position.

About you:

  • Demonstrated experience in a similar position providing administrative support, with a focus on customer service.
  • Well-developed communication and interpersonal skills.
  • Excellent telephone manner and attentiveness.
  • Ability to follow instruction and work under limited supervision.
  • Ability to use Word, Excel and Outlook as well as general computer skills.

Please visit the Stadiums Queensland Careers page, for the full position description and details on the application process.

Applications close Sunday 28 July 2024.

QSAC is a venue of Stadiums Queensland (SQ).

Why work for Stadiums Queensland?

  • Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn't you want to be a part of something big, and at the same time, provide local communities with an awesome customer-centric experience.
  • Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
  • Learning and Development – SQ wants to develop future leaders and specialists in their fields. As an employee, you'll get as much out of your development as what you put into it.
  • Teamwork – we are supportive, enthusiastic, and passionate – One team, One dream, enabling us to deliver world-class experiences and celebrate the successes
  • International Venues – If you have ever attended one of our venues, you'll already know this. Offering the highest standards, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.

The organisation:

SQ is charged with the management of major sports facilities that are declared under Queensland Government regulation as being venues having the capacity to stage national or international sports events, recreational or entertainment experiences. SQ's portfolio of venues include Suncorp Stadium, The Gabba, Sleeman Sports Complex, Brisbane Entertainment Centre, Queensland Sport and Athletics Centre, Queensland Country Bank Stadium, Cbus Super Stadium, Queensland Tennis Centre, and People First Stadium.