Solutions Engineer

3 weeks ago

Melbourne, Victoria, Australia Dynatrace Full time

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

Are you a world class Solution Engineer (SE) or Architect? Do you love to blend your strong interpersonal and selling skills with a passion for cutting edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SEs.

Imagine being able to do the best work you've ever done as a Solution Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies. Thousands of organizations worldwide, including loanDepot, SAP, Walmart, Skyworks, USI Insurance Services, Spirit Airlines, PhotoBox, BNZ Bank, BT Group, Dubai Customs, TSB Bank, Kroger, Park 'N Fly, Vitality, IP Australia, Temenos, Rack Room Shoes, and many others, use Dynatrace to deliver flawless and secure digital customer transactions.

We are looking for Solution Engineers who have a strong background in selling SaaS solutions and understand all phases of the sales cycle and can partner with our field team to drive high sales growth in Australia and New Zealand Region .

You are comfortable engaging early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customer's business need, and get deep in validating how Dynatrace's solutions address that need in real time. Additionally, you should be able to understand a customer's IT infrastructure and software architecture.

  • Together with the Sales team you will be selling the fastest growing observability platform using state-of-the-art sales, customer engagement, and marketing techniques.
  • You will be responsible for executing great demos which demonstrate Dynatrace's unique approach in solving the customer's pain, executing and managing POCs onsite, building key relationships with Dynatrace's customers and completing RFIs & RFPs.
  • You will advise customers in strategic solution matters around AI and Automation powered Observability and Security
  • You will solve our customers' most challenging end-to-end observability, application security, and user experience problems
  • You will ensure customers optimize their use of Dynatrace, enable critical business outcomes, and maximize their return on investment.
  • You will interact with customers via online tools like chat, web meetings, forums, and key tradeshows.
  • You will closely work together with Marketing, Sales, Partner, Product Management, wider Solution Engineering group, Support Team, and the Customer Success Team
  • You will collaborate with the Dynatrace Sales team to scope opportunities while assessing technical risks, questions, or concerns
  • Be a mentor/coach for your fellow Dynatrace consultants Location: Melbourne. Local candidates only

Qualifications

  • 5+ years as a Solution Engineer or Architect (preferred) or Success Engineers or Post Sales Architects or Consultants with experience leading projects and/or working with customers and partners
  • Strong technical background and relentless customer focus in Government and Commercial Sector
  • Deep understanding of government agencies and its solution partner & delivery ecosystem (preferred)
  • Experience with application performance management technologies and techniques
  • Experience with new innovative technologies like Azure, AWS, Docker, OpenShift, Cloud Computing, Analytics solutions etc.
  • Hands-on experience working with programming languages including Java, .NET, PHP, , Python, JavaScript frameworks including jQuery, React, Dojo, AngularJS etc.
  • Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
  • Experience selling and working with SaaS solutions in multi-tenant architectures is preferred

Bonus Points:

  • Deep understanding of Dynatrace or other accredited Observability tools etc
  • Experience as a Software Engineer, DevOps Engineer, SRE and proficient in at least one programming language
  • Experience with Statement of Work delivery
  • Experience with Cloud Technologies, Data platforms, Agile and waterfall methodologies etc
  • Hold a current Security Clearance or have the ability and willingness to obtain it
  • Comprehensive understanding of cyber defence and service operations & delivery in large enterprises
  • Experience as a technical writer or public speaker to large audiences (composed of DevOps engineers, operations, developers, release teams, architects, engineering leaders and other technical roles)

Additional Information

  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.

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