Program Manager FCM Meetings

3 weeks ago

Sydney, New South Wales, Australia Flight Centre Alumni Full time

As the Program Manager for FCM Meetings & Events you'll oversee the execution of multiple, concurrent projects and reporting, and support customer and change planning as needed, for both local and global projects and programs delivering these new capabilities.

If you're passionate about being a coach for the Program Management Office frameworks and enjoy guiding others on how to effectively deliver initiatives, please apply

Day to day:

  • Collaborate with internal and external stakeholders to define program and project requirements, objectives, and success criteria
  • Establish and maintain strong relationships with key stakeholders, ensuring effective communication and alignment throughout the program lifecycle
  • Develop and maintain comprehensive program plans, including timelines, budgets, and resource allocations
  • Line management of regional project managers and other project team resources
  • Oversee the end-to-end delivery of projects within the regions, ensuring they are completed within defined scope, timelines, and budget parameters
  • Collaborate proactively with product, technology and wider business teams to identify and mitigate risks, escalating issues as necessary
  • Regularly monitor and report project progress to senior management and stakeholders
  • Identify and assess potential risks and issues that may impact program delivery
  • Develop and implement risk mitigation strategies to ensure successful program outcomes
  • Work closely with resource managers to allocate and optimize resources based on program priorities and requirements
  • Monitor resource utilisation and adjust plans as needed to address changing circumstances
  • Provide visionary leadership, mentorship, and professional development opportunities for the project teams
  • Establish clear performance metrics and goals, conducting regular reviews and providing constructive feedback.
  • Contribute to the growing global PMO function and best practices, including deploying and adhering to new standards and ways of working

You'll be perfect for the role if you have:

  • Prior experience in a matrixed global role
  • 7+ years in transformational change managing programs and/ or projects contributing to strategic goals
  • Demonstrable, hands-on experience of: Successful delivery of $500k -$5M+ projects and programs of work
  • Project and Program delivery methodologies and best practices
  • Effective communication and interpersonal abilities, including strong negotiation and conflict resolution skills
  • Project Management Professional (PMP), Managing Successful Programs, SaFE and P30 or equivalent certification


What you'll enjoy...

  • Tick destinations off your bucket list with our discounts on travel and accommodation
  • Employee Share Scheme through Equate Plus
  • Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
  • Receive ongoing training and professional development
  • Closing the Gender Gap in Super Balances FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years
  • Preference for internal progression through Brightness of Future
  • Global career opportunities in a network of brands and businesses at your fingertips
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
  • Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun


We value you...



Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.



Who we are...



Since our beginning, our vision has always been to open up the world for those who want to see.



As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).



We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.



We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.



Irreverence. Ownership. Egalitarianism

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