Internal Loss Adjuster

4 weeks ago

Melbourne, Victoria, Australia FM Global Full time

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

We currently have an exciting opportunity for an Internal Loss Adjuster to join our Australia Operations Claims Department, based in the Melbourne or Sydney office.

The role will involve the investigation, negotiation and settlement of Property Damage and Business Interruption claims for our industrial, commercial and real estate clients. Whilst mostly office based, there will be opportunities to conduct site visits as required. There will be opportunities for the right candidate to progress into an External Loss Adjuster position in the future.

With responsibility for developing and maintaining long lasting relationships with our policyholders and brokers, the successful applicant will need to demonstrate a high level of personal credibility through outstanding interpersonal skills and an aptitude for negotiation.

The successful applicant will be joining a team of highly motivated and technically skilled Loss Adjusters, handling claims across Australia and New Zealand. We offer a supportive team environment, with a high level of emphasis placed on training and mentoring. The successful applicant will complete FM Global's industry leading comprehensive claims training programme, which involves residential courses delivered in Boston, Massachusetts.

Responding to first notice of loss, including advising clients on mitigation, including restoration and salvageLoss measurement and application of policy coverageSubrogation identification and handlingManage consultants, which may include engineers, lawyers and forensic accountantsNegotiate with the Insured to reconcile differences on loss measurement/coverageBuild and maintain strong relationships with the Insured and broker in order to reach an equitable and favourable settlement as soon as possible. Communicate with internal and external stakeholders.
2+ years claims experience preferred. Bachelor's degree or equivalent professional qualifications preferred, but not essentialAbility to work on your own initiative to deadlinesStrong interpersonal skills including negotiating and consulting Ability to make quick and sound recommendationsExcellent written and communication skills; planning, organisational and time management skillsPositive, confident and resilient attitude to challenges

What is on offer:

Career development and training opportunitiesSupportive and collaborative team environmentTuition reimbursement,Rich health and well-being programs,Volunteer days and so much more

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

If you are interested in learning more about FM Global, our culture and some of our initiatives, don't hesitate to visit the links below:

Commercial Property Insurance | FM GlobalInsure Your Career at FM Global )

You must have the right to work in Australia to be considered for this role (Australian citizen, permanent resident, NZ resident)

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