Customer Service Specialist
3 weeks ago
The Role
The Customer Care Officer, integral to our clients Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery.
About you
We're looking for motivated individuals dedicated to delivering excellent customer service as they expand their newly established contact centre. Enthusiasm and commitment are essential qualities for joining their team.
Skills and Experience
Communication skills: Effective verbal communication to interact with customers professionally and resolve their inquiries.Customer service orientation: Ability to understand and address customer needs promptly and courteously.Problem-solving skills: Capacity to analyse issues and provide appropriate solutions efficiently.Adaptability: Flexibility to handle various customer situations and adapt to different scenarios or changes in procedures.Stress management: Capability to remain calm and composed under pressure to maintain quality service during busy or challenging periods. What's on offer 4 Full time 2 year fixed term contract1 Part time 2 year fixed term contract$69,249 + super (pro rata for part time position)Half day off every fortnight What's required Availability to work 8:30am to 5:00pm Monday to Friday (No weekend work)Drivers LicenceAbility to provide a current police checkMust be an Australian Citizen or Permanent Resident Please follow the link to apply and a Randstad Consultant will give you a call or email At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. experience 3 yearsskills customer service, data entry, problem solving skills, empathy, conflict de escalation, resilience
qualifications At least 3 years experience in a similar role
education Secondary School/High School
-
Customer Service Specialist
1 month ago
Joondalup, Australia Randstad Australia Full timeThe RoleThe Customer Care Officer, integral to our clients Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery.About youWe're...
-
Customer Service Officer
4 weeks ago
Joondalup, Australia Lendlease Full timeLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...
-
Customer Service Officer
4 weeks ago
Joondalup, Australia Lendlease Full timeLendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at Lakeside Joondalup Shopping City in Joondalup, we are looking for a Customer Service Officer...
-
Customer Care Officer
4 weeks ago
Joondalup, Australia Western Diagnostic Pathology Full timeCustomer Care Officer **Job reference**: #5741**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Full Time (Permanent) hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is part...
-
Customer Care Administrator
4 weeks ago
Joondalup, Australia Australian Homestay Network Full time**About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...
-
Customer Care Administrator
4 weeks ago
Joondalup, Australia Australian Homestay Network Full time**About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...
-
Onsite Service Coordinator
3 days ago
Joondalup, Australia NPA WorldWide Full timeJob description: We are looking for an Onsite Service Coordinator for our client based in Joondalup.Managing all service calls in a timely and accurate mannerMonitoring the activity of SEs and meeting contractual obligationsReallocating/rescheduling declined/returned jobs whilst maintaining contact with customersCompiling quotations for SEs as...
-
Service Technician
1 week ago
Joondalup, Australia Eagers Automotive Full timePermanent full time position | Located in Joondalup - Friendly & Supportive team environment | Safe, well equipped workshop! - Join our fun & vibrant family **Eagers Automotive (AHG) **currently have an exciting opportunity for a highly motivated individual to join our **Easyauto 123** team **in Joondalup **as an **Automotive Technician**. Easyauto123 is a...
-
Retail Sales Assistant
4 weeks ago
Joondalup, Australia Nutrition Warehouse Full timeNutrition Warehouse is looking for a passionate part-time Sales Specialist for our Joondalup store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Australia’s leading and largest health & sports supplements retailer! We have **over 100 stores nationwide **and we...
-
Sales & Service Consultant
7 days ago
Joondalup, Australia Royal Automobile Club of WA Full timeOur Sales and Service contact centre support over 1 million RAC members providing exceptional member experiences every day. At the heart of it all, helping members through breakdowns, consulting on the best products to meet their needs and helping them get the most out of their membership with RAC. - So, how would you like a job where you talk to your fellow...
-
Christmas Casual Sales Assistant Angus
4 weeks ago
Joondalup, Australia Angus & Coote Full timeJoin Australia’s largest family owned jewellery retailer - Become a part of our 118 year legacy We are renowned, high-quality and timeless Are you a motivated sales superstar looking for more than just a job? Do you have an interest in all things sparkly? Are you looking for a challenge within a supportive and fast paced selling environment? At Angus &...
-
Employment Coach
4 weeks ago
Joondalup, Australia Workskil Australia LTD Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...
-
Medical Receptionist
4 weeks ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition is for 9am-5pm - days to be determined at our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Medical Receptionist
6 days ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition is for 9am-5pm - day to be determined at our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Joondalup Service Centre as an Apprentice Windscreen Fitter! If you love delivering a first-class customer experience, want to receive supportive on the job training and receive a full qualification, then this is the right role for...
-
Assistant Retail Manager
4 weeks ago
Joondalup, Australia Australian Pharmaceutical Industries Full time**Join Australia's Leading Health & Beauty Retailers**: - **Full-time position**: - **Joondalup location **About Us As one of Australia's favourite health and beauty retailers the Priceline/Priceline Pharmacy brand is in more than 475 locations nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and...
-
Aged Care Service Manager
4 weeks ago
Joondalup, Australia 3D Recruit Full timeClinical qualifications are NOT needed for this great role - Combine your dynamic leadership skills with fantastic business acumen - Smooth running facility - accredited until March 2026 with no unmets **Your next employer**: Join a large multi-faceted aged care and community services organisation that is proudly Western Australian. Guided by their values...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien have an exciting opportunity for you to join our Joondalup branch as an Apprentice Windscreen Fitter. We are looking for hands on, customer experience champions to join our team. If you want to work within an awesome team environment, love delivering a first-class customer experience, receive supportive on the job training and receive a full...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien have an exciting opportunity for you to join our Joondalup branch as an Apprentice Windscreen Fitter. We are looking for hands on, customer experience champions to join our team ASAP! If you want to work within an awesome team environment, love delivering a first-class customer experience, receive supportive on the job training and receive a full...
-
Data Analyst
4 weeks ago
Joondalup, Australia Peoplebank Full timeLocation: - Joondalup- Job Type: - Contract- Posted: - about 1 hour ago- Contact: - Maria Hecto- Discipline: - Business Intelligence / Data Analytics - Reference: - 260181**Data Analyst**: - 6 months initial contract with possible extension - Based in Joondalup - Skills: Microsoft Power BI, Microsoft Azure analytics, ETL processes and data integration Our...