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Technical Product Manager
3 months ago
Ciao, Olá, こんにちは, Bok
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel
As the Technical Product Manager in our Integrations pillar, you'll ensure technical platforms meet customer and business needs. In this role you will partner with business stakeholders to describe technical capabilities and identify gaps, and work closely with cross-functional delivery teams to develop roadmaps that support current and future business needs.
If you have the ability to gather insights to inform product decisions and would like to part of our PM&E (Product Management & Engineering) Leisure area leading our technical platform strategy to integrate e-commerce experiences, booking management and supplier payments, please apply
Day to day:
- Uncover and understand customer and business needs
- Align technical platforms to customer and business needs
- Partner with delivery teams to develop technical roadmaps
- Train and develop stakeholders on a technical platform
- Assess the market for platforms and solutions
- Benchmark internal platforms against external offerings
- Lead the product lifecycle for a technical platform
- Serve as a product evangelist and subject matter expert for a technical platform
- Assess and benchmark technical platforms in the market against current capabilities
- Define the strategy for a technical platform
- Develop technical roadmaps that evolve platforms to meet current and future customer and business needs
- Generate and share ideas that improve customer experience and support business growth
- Define the vision and strategy for a technical platform
- Gain a deep understanding of customer and business needs
- Identify and address platform capability gaps
- Define and track objectives and key results (OKRs) for a platform
- Collect and incorporate feedback into a platforms' roadmap
- Collaborate and communicate with Product Directors and stakeholders on key platform metrics
You'll be perfect for the role if you have:
- 4+ years professional experience in a technical product management role
- Domain experience with a focus on E-commerce, Supplier integrations, Payments, and Order Management
- Experience leading integration strategy in complex eco-systems and understand master data management
- Experience within travel or other internet-scale environments
- Strong understanding of the travel or retail industry
- A bachelor's degree or demonstrated equivalent experience
What you'll enjoy
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Employee Share Scheme through Equate Plus.
- Access to in-house financial and health services, and internal 24/7 gym.
- Receive ongoing training and professional development through the Flight Centre Landing.
- Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering Portugal).
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism.
