Head of Product Development

2 weeks ago

Brisbane, Queensland, Australia Product and Technology Full time
About the Role

We are seeking a highly skilled and experienced Head of Product to join our Product and Technology team. As a key member of our leadership team, you will be responsible for driving business growth and efficiency through product development.

Key Responsibilities
  • Formulate and execute a product strategy that aligns with our overall cross-brand goals, objectives, and priorities to achieve operational efficiencies and support growth across our sales channels.
  • Lead the technical product direction in executing and prioritizing features and functionality that drive commercial outcomes and business ROI that are aligned to business goals.
  • Surface data-driven insights to help with product decisions and prioritization, develop and maintain a deep understanding of our customers, their needs, and pain points to inform product decisions, monitor product performance, and iterate based on customer feedback and market trends.
  • Manage the product lifecycle from ideation to launch, ensuring product quality and timely delivery to ensure we meet investment timelines and targets.
  • Track outcomes using OKRs that drive revenue-focused outcomes and results.
  • Collaborate closely with product, engineering, finance, and operations teams to deliver high-quality solutions.
  • Significant contributor to the team in planning, designing, and building elegant solutions.
  • Identify and mitigate product development risks with effective contingency planning.
  • Develop go-live strategies that drive product adoption and revenue growth.
  • Ensure a seamless end-to-end customer experience across all channels to drive efficiency and sales growth.
Requirements
  • 6-8+ years of product management experience, focused on delivering measurable ROI.
  • Bachelor's or master's degree in Finance, Business, Computer Science, or related field.
  • Experience with finance systems within a travel agency, online travel distribution, and other internet-scale environments.
  • Strong understanding of the travel or retail industry.
  • Proven success in developing and launching products that achieve business outcomes, ideally in finance.
  • Strong analytical skills with a data-driven approach to decision-making.
  • Deep understanding of Agile methodologies and product management best practices.
  • Ability to assess technology disruptions, minimize internal risks, and identify opportunities.
  • Capability of translating complex financial concepts for both technical and non-technical audiences.
  • Experience in leading finance projects within technical environments.
What We Offer
  • Tick destinations off your bucket list with our discounts on travel and accommodation.
  • Employee Share Scheme through Equate Plus.
  • Access to in-house financial and health services, and internal 24/7 gym.
  • Receive ongoing training and professional development through the Flight Centre Landing.
  • Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
  • Global career opportunities in a network of brands and businesses at your fingertips.
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering 2024 - Portugal).
About Us

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism.

#LI-KC1#LI

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