IT Support Engineer

1 month ago

Sydney, New South Wales, Australia Randstad Australia Full time

IT Support Level 1/ Level 2

Fulltime position We are looking for a Level 1/2 IT Support consultant with experience providing Level 2 support for an Australian based Company located in Sydney. This position requires someone that not only has the technical skills and experience but a real client focused attitude.

This will be a great opportunity for someone wanting to work for a genuinely cohesive team that prides itself on providing excellent service to their customers.

This position will also provide opportunities for career growth and training. In this role, you have the opportunity to: Provide Level 1 and 2 support to a variety of customers across the central coast and Sydney regionProvide excellent customer serviceWork with customers both on site, over the phone and via emailAssist other team members. To succeed in this role, you will have: Excellent phone and email based communication skills.Strong Desktop Support experieinceSolid knowledge of Microsoft Windows, Office 365, Active Directory and networkingGreat customer service skillsexperience working with and managing help desk tickets. Please note, due to the nature of the customer we require applicants who hold either Permanent residency or Australian Citizenship. Sponsorship will not be provided.

This is a great opportunity to further grow your skills with a great, inclusive team and gain knowledge from senior members of staff.

If you are looking for a new position then this could be the role for you. Please apply using the link below At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. key responsibilities Level 1 SupportLevel 2 SupportActive Directory, o365Customer ServiceDesktop Support
experience 1 year
skills IT Support;Level 1 Support; Level 2 Support; Active Directory; Microsoft 365;
qualifications Bachelors DegreeSolid knowledge of Microsoft WindowsOffice 365Active DirectoryA full Valid Australian drivers licence
education Bachelor Degree

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