Enterprise Account Director

2 days ago

Sydney, New South Wales, Australia Innovior Full time
Innovior is a leading boutique Digital Transformation consultancy.

We began as a specialist in Intelligent Automation and quickly expanded our services to include Salesforce, ServiceNow, Anaplan, Data, Cloud and Managed Services.

This strategic shift enabled us to offer our clients a comprehensive suite of bespoke solutions for their digital transformation initiatives.

Since our inception in 2016, our team has expanded to include 140 dedicated professionals based in Sydney, Melbourne, India, and the Philippines. Our expertise spans Management Consulting, Experience Design, Supply Chain Optimisation, Workforce Planning, and Data & AI.

Leveraging innovative technologies, we help clients optimise their operations, enhance customer experiences, and maintain a competitive edge. Our client-centric approach, coupled with deep industry knowledge, allows us to deliver tailored solutions that drive meaningful outcomes and fuel success.

Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation

Role Overview: We are seeking an experienced and strategic-minded Enterprise Account Director to join our team.

In this role, you will be responsible for managing and growing a portfolio of 5 transacting enterprise-level accounts by building strong relationships, understanding their business needs, and identifying opportunities for upselling our services. Additionally, you will drive new business development by identifying and acquiring new logos, contributing to our expansion efforts.

Territories:
Mining, Facilities, Utilities - Australia wide

Key Responsibilities:
Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders.Gain a deep understanding of each client's business objectives, challenges, and opportunities to effectively position our services and solutions.Proactively identify upsell and cross-sell opportunities within existing accounts, working closely with the pre-sales and delivery teams to develop tailored proposals and solutions.Collaborate with clients to develop strategic roadmaps for digital transformation initiatives aligned with their long-term goals.Conduct regular business reviews and performance assessments to ensure client satisfaction and drive continuous improvement.Act as a trusted advisor to clients, providing insights and recommendations on industry trends, best practices, and innovative solutions.Effectively communicate account status, progress, and revenue forecasts to internal stakeholders.Identify and pursue new business opportunities by prospecting, qualifying, and closing new accounts.Develop and execute sales strategies to achieve growth targets and expand our client base.Participate in industry events and networking opportunities to build a strong pipeline of potential clients.
Requirements:
Proven track record of success in account management and business development, preferably within the IT services or consulting industry, although this isn't essential.Experience managing enterprise-level accounts and driving revenue growth through upselling, cross-selling, and new logo acquisition.Strong business acumen and ability to understand complex client requirements and technology solutions.Excellent communication, negotiation, and presentation skills.Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.Proficiency in Salesforce or similar CRM tools is a plus.

Why join us?
You'll be joining a business in scale up mode, having experienced 342% growth in the last 4 years.We are market leaders across our focus capabilities of Intelligent Automation, Salesforce, Data & AI, Cloud, ServiceNow, Managed Services and Management Consulting.You'll be joining a friendly and collaborative team, who thrive in fast-paced environments and love solving problems together.We work with blue chip clients and some of the biggest brands in the Australian market
Join Our Team: At Innovior, we foster a vibrant and inclusive work environment where creativity, collaboration, and innovation thrive.

Fuel Your Ambitions - In our fast-paced environment, we provide you with the latest technology and tools to fuel your ambitions. From state-of-the-art software to cutting-edge hardware, we equip you with the resources you need to excel.

Embrace the Team Spirit - We foster a strong sense of camaraderie and collaboration. We believe in the collective power of our team and actively support each other to achieve greatness. Together, we can conquer any challenge.

Your Success is Our Priority - We invest in your growth and development through tailored training programs, mentorship opportunities, and ongoing support. We are dedicated to helping you reach new heights in your career.

Join a Community of Innovators - Become part of our vibrant community, where creativity thrives, and ideas come to life. Surround yourself with like-minded individuals who share your passion for technology and making a difference in the world.

Apply Now
Want to be part of our exciting story? Apply at the link and connect with us for a discussion around the opportunities at Innovior for you. Like the sound of Innovior but not sure this role is right for you, apply anyway and our team will contact you about other relevant opportunities.

PS - Culture Amp has shared that research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please do still get in touch. We'd love to chat and see if we can partner on the next chapter of your career.

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