Store Excellence Business Partner WA/SA

1 month ago


North Sydney Council, Australia EssilorLuxottica Full time

Store Excellence Business Partner WA/SA

Date: May 10, 2024

Brand: EssilorLuxottica

Location:

North Sydney, AU

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley , Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry , and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

The role of Store Excellence Business Partner is responsible for enhancing the capabilities of our retail store networks in order to achieve desired outcomes for EssilorLuxottica. This will be accomplished by providing on-site coaching and support that specifically emphasizes the following areas:

  • Improving sales and service excellence, thereby enhancing the overall customer experience
  • Enhancing optical dispensing skills
  • Expanding product knowledge and optimizing sales mix
  • Fostering operational efficiency and excellence in store management

This role does have an overnight travel requirement where you will be expected to make store visits within your region of Western Australia & South Australia, approximate travel requirement would vary depending on location however can range from 1 night to 3 nights within the Regions.

Requirements for Success

As a crucial partner to both the State Sales team & Leonardo team, this role will be instrumental in devising and implementing plans for developing capabilities that are in line with the business startegy, while simultaneously promoting industry best practices.

  • Ensure retail operating standards and KPIs are met through the delivery of capability development programs
  • Deliver in store coaching and support that increases store team capability to achieve business results
  • Drive a premium customer experience across our EssilorLuxottica store network
  • Support the capability sign off procedure for talent progression
  • Contribute to the long-term strategic plan through shared insights

Skills & Experience

  • Optical dispensing skills and experience essential (minimum 5 years)
  • Tertiary qualifications in Business, Education, or related discipline desirable
  • Experience working with stakeholders at various levels
  • Enjoys working in a fast-paced environment and can manage tasks with competing deadlines
  • Organisational, planning and problem-solving skills
  • Exceptional communication skills and a desire to give the best customer experience

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day.

  • A generous yearly product allowance for you to spend across our portfolio of brands
  • Global volunteering opportunities through our OneSight Foundation
  • Wide range of career opportunities across the EssilorLuxottica family
  • Holiday Club – 1 extra week of annual leave (Totals 5 weeks of annual leave per year)

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Job Segment: Retail Sales, Ophthalmic, Retail, Healthcare




  • North Sydney, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...


  • North Sydney, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...


  • Sydney, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...


  • Sydney, Australia EssilorLuxottica Group Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...


  • North Sydney, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...


  • North Sydney, Australia EssilorLuxottica Full time

    **WHO WE ARE** We are **EssilorLuxottica**, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the...


  • North Sydney, Australia Ceragon Full time

    This is a critical role to develop and implement SAED within our dynamic, highly matrixed organization. As a talented SAED professional with excellent communication, business partnering and project management skills, you will utilize your demonstrated SAED experience and play a key role in driving strategic change SAED business unit in Telecom...

  • National Saed Manager

    1 month ago


    North Sydney, Australia Ceragon Full time

    This is a critical role to develop and implement SAED within our dynamic, highly matrixed organization. As a talented SAED professional with excellent communication, business partnering and project management skills, you will utilize your demonstrated SAED experience and play a key role in driving strategic change SAED business unit in Telecom...

  • Regional Sales Manager

    14 hours ago


    Sydney, Australia Evans Petersen Healthcare Full time

    Our client is a global aesthetics business who have invested heavily into the research and development of their highly regarded injectable and dermocosmetic products. Having undergone phenomenal growth since they entered the Australian market many years ago, they have established a reputation of providing highly respected products backed by a substantial...


  • Sydney, Australia Evans Petersen Healthcare Full time

    **The Company** Our client aims to contribute toward improving the health of people around the world through the provision of innovative and reliable pharmaceutical products. They stand on the forefront of healthcare change, turning innovative science into value for patients. They are well respected for their products and as an organisation. **About the...


  • Sydney, Australia GWF Full time

    Accepting Internal GWF Applications Only* - Great career opportunities and growth within the GWF Business - Chullora site-based with on-site parking & on-site physio - Free product to take home daily! Tip Top are seeking a curious Continuous Improvement Business Partner looking to make a difference! Reporting to the Regional Operational Excellence Manager,...

  • HR Business Partner

    1 week ago


    Sydney, Australia Standards Australia Full time

    **13th April, 2023**: **About the role** As the Human Resources Business Partner (HRBP) you will provide business-focused HR advice and services that align to the organisational objectives at both the strategic and operational level.The HRBP acts as a consultant to management on all employee relation (ER) issues and supports the Head of HR with employee...

  • HR Business Partner

    4 days ago


    Sydney, Australia Standards Australia Full time

    **07th August, 2023**: **About the role** As the Human Resources Business Partner (HRBP) you will provide business-focused HR advice and services that align to the organisational objectives at both the strategic and operational level.The HRBP acts as a consultant to management on all employee relation (ER) issues and supports the Head of HR with employee...


  • North Sydney, Australia JACOBS DOUWE EGBERTS Full time

    Finance Business Partner - Marketing - Finance - North Sydney - Full-time - Australia We are currently looking for a Finance Business Partner - Marketing, or FP&A Specialist as we’d like to call you internally. This is a great opportunity to use your financial expertise while gaining commercial experience, and to be at the forefront of all of JDE...


  • Sydney, Australia Safran Full time

    **Description du poste**: ABOUT THE ROLE Finance Business Partner will report on a day to day basis to the Chief Financial Officer, and is accountable for coordinating the day to day finance functions to enable Safran Electronics and Defense Australasia to meet its financial performance objectives, in accordance with corporate deadlines and requirements. In...

  • Business Manager

    2 months ago


    North Adelaide, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 841337 **Location**: 5006 - NORTH ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone - **Women's and Children's Health Network, Finance Directorate, North Adelaide**: - **Salary - **Classification - ASO6 - Administrative Services Officer L6 - $97,022 to $102,626**: - **Employment Full time - Ongoing...


  • North Adelaide, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 866605 **Location**: 5006 - NORTH ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone - **Women's and Children's Health Network, Paediatric Division (WCH, FMC & LMH) General Paediatrics and Sub-Specialty Units - North Adelaide (5006)**: - **Salary - **Classification - MDP2 - Medical Practitioner...

  • Store Manager

    4 days ago


    Sydney, Australia Outback Stores Pty Ltd Full time

    **Introduction**: About Outback Stores Outback Stores purpose is to be a sustainable business that makes a positive difference in the health, employment, and economy of remote Indigenous communities by improving food affordability and availability, nutrition and community services. Outback Stores has established itself as a leader in remote retail...


  • North Sydney, Australia JACOBS DOUWE EGBERTS Full time

    Company Description JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a...


  • North Sydney, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica**, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...