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Innovation Designer
3 months ago
Introduction
Ranked by Forbes as one of the world's best employers in 2022, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI - helping clients transform their business.
As an Innovation Designer, you will be a member of a technical sales agile team to co-develop innovative business solutions with our clients. You will be directly impacting the
world's most influential enterprises and brands on the adoption of next-generation platforms.
IBM's comprehensive onboarding program and industry-leading learning culture will prepare you with a strong foundation for client success. Our sales environment is collaborative and experiential. You'll be surrounded by bright minds and keen co-creators ready to assist as you apply practices that will compel our clients to invest in IBM's products and services.
Your Role and Responsibilities
Innovation Designers in IBM Client Engineering are thought leaders in human-centered design.
They apply collaborative design, lean user research, and UX best practices to bridge the
gap between human needs and cutting edge technology - transitioning our clients from
where they are now, to where they need to be tomorrow.
As part of collaborative design, an Innovation Designer:
- Leads clients and colleagues through the innovation process.
- Designs & delivers effective & collaborative innovation sessions, facilitating workshops and client conversations.
- Advances the discipline of innovation design by creating new activities and workshop flows.
- Plans/conducts lean user research and identifies Use Case patterns.
Following a workshop, you may create designs for a Proof of Value Pilot or a custom demo. You may also be engaged in information architecture, research, and/or evaluation.
Throughout the process, the Innovation Designer is advocating for the end user's needs
and positive user experiences by creating collective understanding and generating buy-in
across stakeholders.
For this position, the design work is primarily concepts and processes - uncovering business value, defining a problem, shaping solutions, and proving them out. What you're creating will look less like a visual designer's portfolio and more like a user researcher's portfolio.
Required Technical and Professional Expertise
- 1 - 2 years of Design Thinking and Agile experience with demonstrable examples of contributing to the solving of clients' problems.
- Hands-on exposure to creating and facilitating Design Thinking workshops, working in Agile multi-disciplinary teams and storytelling through creating playback showcases
- Excellent communication and presentation skills that are equally engaging, compelling, and influential.
Preferred Technical and Professional Expertise
As above
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
