Senior Manager, Comprehensive Assurance

Marsh McLennan is seeking candidates for the following position based in the Sydney or Melbourne office:

Senior Manager, Comprehensive Assurance

What can you expect?

• Reporting to MMC Pacific's Head of Monitoring & Oversight, this people leader role is responsible for assessing and evaluating effectiveness, efficiency and consistency in implementation of relevant Mercer and Marsh R&C policies, and key entity level controls over material risks and compliance obligations.
• Critical to these responsibilities is the ability to understand the business and ensure strong engagement with both key internal and external stakeholders.

What is in it for you?

• Hybrid work model.
• Play a significant role in contributing to the growth of our business.
• Be part of a global organisation where you'll be able to learn, grow and develop your career.
• Collaborate with highly skilled internal and external teams.
• Join a company with a strong brand and strong results to match.

We will count on you to:

• Develop a deep understanding of the business model, strategy, risk appetite, and risk profile, as well as the external environment.
• Evolve the Line 2 monitoring and oversight ('assurance') program, ensuring it remains aligned to strategic objectives, material risks/obligations, and industry emerging risks.
• Lead execution of Line 2 comprehensive assurance in accordance with the agreed annual plan and (review) terms of reference: objective, scope, methodology, and timing. The scope of activities may extend both within and across Practices and Support Functions.
• Maintain a robust methodology, supported by appropriate tools and operating procedures for planning, execution and reporting over Line 2 comprehensive assurance activities.
• Identify inefficiencies in processes and recommend necessary action to implement productivity improvement(s).
• Provide transparency of Line 2 assurance activities through fact-based observations and (actionable) recommendations, supported by appropriate rationale and evidence.
• Manage relationship with MMC Internal Audit and relevant external assurance providers.
• Prepare (and present) concise and meaningful professional risk and compliance reports to relevant management and board level risk forums and committees. Reporting includes planning, progress and outcomes arising from monitoring and oversight activities.
• Track and monitor resolution of issues arising from Line 2 assurance activities.
• Collaborate with colleagues and stakeholders, enabling execution of strategic priorities through clear communication, cooperation and coordination.
• Share learnings from executing assurance activities with peers both locally and globally, including (but not limited to) the MMC LCPA – Monitoring Centre of Excellence.
• Cultivate a culture of belonging, improved accountability, and elevated learning and development.
• Set priorities, motivate, coach and monitor performance of direct report(s).

What you need to have:

• At least 5 years working in a similar risk, compliance, legal and/or audit role within a financial and/or professional services environment related to superannuation, insurance, managed investment schemes, custodian arrangements, funds management or investments. Work experience should demonstrate depth in the practical application of risk management.
• Demonstrable experience of influencing multiple stakeholders across a diverse range of activities.
• Experience working in or providing services to a regulated financial services business, with an ability to interpret and apply associated legislative requirements.
• Understanding of the Australian Superannuation (and associated) regulatory landscape.
• Strong stakeholder management skills including the ability to foster and build strong relationships/rapport with key business partners.
• Demonstrated ability to support a wide variety of initiatives simultaneously.
• Technical competency in the areas of operational risk management, compliance systems and frameworks (eg. conflicts management).
• Ability to operate at strategic, tactical and operational levels, with an eye for detail and focus on high quality output.
• Facilitator of outcomes that take into consideration multiple (and often competing) stakeholder perspectives.
• Exceptional communication skills, both verbal and written. Includes ability to communicate complex matters in a commercially sensible way.
• Project and change management, including ability to lead targeted assurance reviews end-to-end (ie. planning, assessment, and reporting).
• Makes sound recommendations based on analysis and findings in reporting to various committees.
• An ability to think laterally with strong problem solving and persuasive skills.

About Marsh McLennan:

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well-being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.