Applications Specialist
4 days ago
Key Accountabilities will include:
- Triaging incidents/service requests reported to the Enterprise Applications team
- Providing remote and face to face technical support to users regarding IT incidents and service requests
- Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve them
- Maintaining accurate log entries of fault with resolution and contact details
- Ensuring all software installations and routine upgrades are implemented in a timely manner
- Working on tasks as assigned by IT Service Delivery Manager
- Creating & maintaining KB articles & work instructions
- Ensuring technical queries not progressing are escalated to resolver groups and third-party vendors according to established procedures.
Key skills and experience required for you to thrive in this role, will include:- Communicate effectively and professionally via email, Microsoft Teams or in person
- Experience in troubleshooting computer software problems
- Working knowledge of Administering Pronto, Coupa
- Experience working ServiceNow or equivalent job tracking system
- A senior certificate of education (WACE or equivalent) and a minimum of 5 years of relevant IT experience
- Administering Pronto experience (mandatory)
- Administering Coupa experience (desirable)
- Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to perform the essential duties and responsibilities of the position.
-
Application Specialist
1 week ago
Perth, Western Australia Sandvik Full timeApplication Specialist - Service page is loaded Application Specialist - Service Apply remote type Hybrid locations Australia, WA, Perth Australia, QLD, Brisbane time type Full time posted on Posted 3 Days Ago job requisition id R Sandvik Mining and Rock Solutions Applications Specialist (Parts & Service) – WA or QLDOur Company and Culture Sandvik Mining...
-
Application Specialist
1 week ago
Perth, Western Australia Sandvik Full timeApplication Specialist - Service page is loaded Application Specialist - Service Apply remote type Hybrid locations Australia, WA, Perth Australia, QLD, Brisbane time type Full time posted on Posted 3 Days Ago job requisition id R Sandvik Mining and Rock SolutionsApplications Specialist (Parts & Service) – WA or QLDOur Company and CultureSandvik Mining...
-
Specialist Applicator
1 week ago
Perth, Western Australia Bridge Resources Pty Ltd Full timeSubiaco Location Temp to Perm Position Base rate + Overtime + Allowances Paid WeeklyAbout Bridge ResourcesBridge Resources, part of the ASX-listed SSH Group, is a specialist in delivering a range of recruitment and staffing solutions to the construction, mining, and civil industries. With a consultative approach, flexible work solutions, and a focus on...
-
Specialist Applicators
1 week ago
Perth, Western Australia Minprovise Pty Ltd Full timeExperienced site team Full time employment opportunities Long term projects with Tier 1 clientsMINPROVISE - Remediation and Corrosion Control team have a long term FIFO opportunity forSpecialist Applicators maintaining our client's Infrastructure.The Job: Various Roster 2:1 Roster or 8:6 & 7/7 Roster (Dayshift) Full Time Employment Long Term Projects (FIFO...
-
Application Specialist
1 week ago
Perth, Western Australia Workforce Australia for Individuals Full timeApplications Specialist (Parts & Service) ? WA or QLDOur Company and CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across...
-
Applications Specialist
1 week ago
Perth, Western Australia Royal Automobile Club of WA Full timeAs an Application Specialist you will be providing systems support to RAC Finance (RACF) through shaping, executing and supporting key initiatives across the business. This will allow us to enhance and expand our service offerings to achieve more for our members.This is a full time permanent role.What will you be doing? Application Support and Reporting:...
-
Applications Specialist Coordinator
1 week ago
Perth, Western Australia Epiroc Full timeAt Epiroc, we're not just a company, we're a collective force of innovation and sustainability. Our commitment to our vision, "Dare to think new", drives us to continuously challenge conventional methods and seek groundbreaking solutions in an ever-evolving world. We believe in pushing the boundaries of what's possible, constantly reimagining our approach...
-
Application Solutions Specialist
1 week ago
Perth, Western Australia Fortescue Full timeArchitects (Information & Communication Technology) Full time Add expected salary to your profile for insights Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives.Work Location:...
-
Applications Specialist Coordinator
1 week ago
Perth, Western Australia Epiroc Australia Pty Ltd Full timeAt Epiroc, we're not just a company, we're a collective force of innovation and sustainability. Our commitment to our vision, "Dare to think new", drives us to continuously challenge conventional methods and seek groundbreaking solutions in an ever-evolving world. We believe in pushing the boundaries of what's possible, constantly reimagining our approach to...
-
Application Specialist
1 week ago
Perth, Western Australia DFP Recruitment Services Full timeJob description: We are looking for a Application Specialist (Software Developer/Systems Analyst Developer) for our client, a State Government Agency based in the CBD for a period of 3 months with a possibility of a further extension.JOB BRIEF:- must be experienced in Microsoft full stack development, including.Net, C#, SQL, Azure LogicApp, SharePoint, XML....
-
Application Specialist
1 week ago
Perth, Western Australia ChampionX Full timeChampionX has an immediate need for an Application Specialist located in Australia**. This role provides onsite technical support in alignment to contract requirements for ChampionX customers.What's in it For You:- _Career growth_- _ Benefits and Rewards _What You will do: Management and development of longstanding client relationships, with an intense focus...
-
Applications Specialist Coordinator
1 week ago
Perth, Western Australia Epiroc AB Full timeFunctional area:ServiceOnsite or Remote:HybridPrimary Skills:Country/Region:AUCity:PerthLocation:Perth, WA, AU, 6000Company name:Epiroc Australia Pty LtdDate of posting:May 29, 2024- At Epiroc, we're not just a company, we're a collective force of innovation and sustainability. Our commitment to our vision, "Dare to think new", drives us to continuously...
-
Specialist Applications
1 week ago
Perth, Western Australia Rio Tinto Full timeApplications Specialist - Technical Systems Excellent opportunity to work with new technologies and develop your career Work in an environment where people are valued and respected Permanent position based in Perth CBDAbout the roleReporting to the Superintendent Technical Systems, and working in collaborative, challenging environment within our IS&T...
-
Application Solutions Specialist
1 week ago
Perth, Western Australia Fortescue Full timeAbout UsFortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives. Our OpportunityWork Location: Perth. Fortescue's Perth office is located on the traditional lands of the Whadjuk people....
-
Life Sciences Applications Specialist
1 week ago
Perth, Western Australia CSIRO Full timeThe OpportunityThe Pawsey Supercomputing Centre is a tier-1 high-performance computing facility accelerating scientific discoveries for Australia's researchers. Located in Perth, Western Australia, Pawsey is currently serving scientists across the nation in domains such as radio astronomy, energy and resources, engineering, bioinformatics and health...
-
Application Training Specialist
1 week ago
Perth, Western Australia Intelerad Full timeCompany DescriptionImproving healthcare through innovative technology is at the core of Intelerad's work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We're focused on delivering a best-in-class medical image management solution...
-
Senior Application Specialist
1 week ago
Perth, Western Australia Government of Western Australia Department of Health Full timeWork Type: Permanent - Full Time, Fixed Term - Full Time Hello, are you... An innovator? A problem solver? A team player? A customer focused thinker? Committed to helping others? Interested in contributing to the health of all Western Australians? This is an exciting time for HSS and we're looking for adaptable, motivated, and resilient people to join our...
-
Application Specialist
1 week ago
Perth, Western Australia ChampionX Full timeMain Responsibilities: Management and development of longstanding client relationships, with an intense focus on exceeding client expectations and driving service delivery. Delivering a handson approach to service. Delivering value through developing and managing technical projects to solve customer problems. Participating in and promoting a safety culture...
-
Product Application Specialist
1 week ago
Perth, Western Australia Metso Outotec Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
-
CT Applications/Product Specialist
1 week ago
Perth, Western Australia Siemens Full timeDo you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...