Supply Chain Coordinator

4 weeks ago


Sydney, New South Wales, Australia Convatec Full time
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit

Position overview:

Primary objective of this position is to manage the logistics processes and operational flows to run smoothly to secure the service delivery with continuous improvement.

Secondary objective is to follow up the inventory for customer and contribute order management operation as one team.

Key responsibilities

  • Lead and manage day to day operations at our 3PL/4PL warehouses to secure the service to the customer and continuous improvement.
  • Manage the daily workflow of the billing and sales order processing to ensure that all client invoices are created accurately.
  • Ensures that the appropriate level of financial control exists while order processing to avoid any chances of revenue leakages or defalcation.
  • Works to resolve exceptions and queries from sales team/ customers/ tender team in case of special tender orders having complex requirements.
  • Designs and prepares recurring and ad hoc management reports that identify key indicators of operating performance.
  • Manage import and export processes with partner freight forwarder to secure the appropriate inventory movement including custom clearance and smooth operation.
  • Ensure that ConvaTec's logistic suppliers (3PL/4PL) logistics providers, market transportation carriers, customs brokers) are aligned with the Regional Supply Chain strategies for distribution and movement.
  • Ensure accurate SAP logistics parameter set up
  • Ensure relevant SOP's and WI's are up-to-date, complying with ISO certification requirements and Internal Audit policies
  • Collaborate and support planning team any planning related activities such as S&OP, Demand Planning, Strategic inventory management and any projects
  • •Support supply chain lead for the strategic development and execution of the distribution network aligning with commercial requirement.
  • Maintain up-to-date knowledge of product offerings and pricing.
  • Follow all company policies and procedures.
  • Perform other related duties as assigned.

Key requirements

  • Tertiary qualification in business or related field (or equivalent based on experience)
  • 2-3 years of experience across critical Supply Chain areas ( Supply Planning and Execution, Logistics, Inventory Management, Order management, Customer service)
  • Hands on experience in working on above supply chain roles
  • Effective communication and collaboration skills. Ability to partner with and influence others without direct authority, building consensus through collaboration across functions and all organizational levels
  • Intermediate data analytics capabilities
  • Intermediate knowledge of SAP transactions, reports and capabilities
  • Intermediate MS office skills, with a particular strength in Excel and BI tools
  • Demonstrated ability to successfully work to tight deadlines, prioritise work and deliver to set expectations
  • Responds resourcefully, flexibly, and positively when faced with new challenges; perseveres and modifies approach when met with resistance. An ability to function effectively in a fast-paced, demanding environment. Minimum functional/technical work experience and skills necessary for efficient role performance.
  • IT/systems skills and relevant experience.
  • Soft skills and competencies essential for success in the role.

Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.

This is stepping up to a challenge.

This is work that'll move you

#LI-JG1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you



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